Sun Microsystems StorageTek 96257 - Manual (Page 23)

96257 Sun Confidential: Internal Only 1-23
Revision A
1 Planning and Implementation
Overview
This chapter provides an overview of key participants, timelines, and activities involved in
planning for and implementing a VSM5 system.
Successful implementation requires regular communication and coordination between
customer personnel and the Sun account team. This ongoing collaboration helps ensure
that all factors critical to the implementation are identified and addressed before equip-
ment is delivered to the site. The primary goals of the planning process are to:
• Ensure the VSM5 system is properly designed to meet the requirements of the custom-
er, and that it is ordered, delivered, installed, configured, tested, certified, and turned
over with a minumum of disruptions and problems
• Ensure the installation site infrastructure is equipped to handle the power, data-handling,
and environmental requirements of VSM5 system equipment, and that customer person-
nel are trained to assist with delivery, installation, configuration, testing, certification, and
operation of the VSM5 system equipment.
Figure 1-1. System Assurance Process Flow
START
END
Proposal Acceptance
System
Planning Meetings
Assurance
Installation
Ord Placement er
Post installation
Follow-up
SSC
SA Team for
More Information
or OM Contacts
SA Team Corrects
Pre-installation
Checklists
SSC
a Ship Date
or OM Approves
the Order and
Assigns
Are
Worksheets or Sales
Entry Forms Complete
and Correct
?
Order
Are the
Pre-Installation
Checklists Complete
and Correct
?
YES
YES
NO
NO
OM = Orders Management
SA = System Assurance
= Shared Ser Center SSC vices
System
Planning Meetings
Assurance