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Service (customer care), End-user limited warranty, Service (customer care) end-user limited warranty – Siemens Gigaset E450 User Manual

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Appendix

Gigaset E450 / USA EN / A31008-M1702-R301-2-6019 / appendix.fm / 13.4.07

Service (Customer Care)

Customer Care Warranty for Cordless Products

To obtain Siemens Customer Care Warranty service,

product operation information, or for problem resolution, call:

Toll Free: 1-866 247 8758

9:00 a.m. – 5:00 p.m. Monday-Saturday

www.siemens.com/gigasetcustomercare

End-user limited Warranty

This limited, non-transferable warranty is pro-

vided to the original buyer/end-consumer

("you") for systems, handsets and accessories

(collectively, "Product") manufactured, sold

and/or distributed by Siemens Home and Office

Communication Devices LLC ("Siemens"). Sie-

mens warrants to you that at the date of pur-

chase, the product is free of defects in work-

manship and materials and the software

included in the Product will perform in substan-

tial compliance to its program specifications.

1. WARRANTY PERIOD

The Product warranty period is one (1) year

from the original date of purchase by you. Proof

of purchase (e.g., sales slip or invoice) must be

provided with any Product returned during the

Warranty Period. Batteries supplied with the

Products are warranted to be free from defects

at the time of purchase only.

2. EXCLUSIVE REMEDY

Siemens' entire liability and your exclusive rem-

edy if the Product is defective in materials or

workmanship during the Warranty Period and is

returned shall be that the Product will be

repaired or replaced as set forth in Section 4

below. Reconditioned replacement compo-

nents, parts or materials may be used in the

replacement or repair. Data in the memory of

the Product may be lost during repair.

3. THIS LIMITED WARRANTY DOES NOT

COVER AND IS VOID WITH RESPECT

TO THE FOLLOWING:

– Cosmetic damage, physical damage to the

surface of the Product, including, without

limitation, breakage, cracks, dents,

scratches or adhesive marks on the LCD

screen or outside casing of the Product.

– Products which have been repaired, main-

tained or modified (including the antenna)

by anyone other than Siemens or a Siemens-

approved repair facility, or that have been

improperly installed.

– Cost of installation, removal or reinstalla-

tion.

– "Damage due to any telephone, electronic,

hardware or software program, network,

Internet or computer malfunctions, failures,

or difficulties of any kind, including without

limitation, server failure or incomplete,

incorrect, garbled or delayed computer

transmissions.

– Equipment and components not manufac-

tured, supplied or authorized by Siemens.

– Modification of the Product's components,

or operation of the Product in an unsuitable

environment or in a manner for which it is

not intended, including but not limited to

failures or defects caused by misuse, abuse,

accidents, physical damage, abnormal oper-

ation, improper handling or storage,

neglect, alterations, unauthorized installa-

tion, removal or repairs, failure to follow

instructions, problems caused by the car-

rier's network coverage, exposure to fire,

water or excessive moisture or dampness,

floods, or extreme changes in climate or

temperature, acts of God, riots, acts of ter-

rorism, spills of food or liquids, viruses or

other software flaws introduced into the

Product, or other acts which are not the fault

of Siemens and which the Product is not

specified to tolerate, including damage

caused by mishandling or blown fuses.

– Products which have had warranty stickers,

electronic serial number and/or serial

number label removed, altered, rendered

illegible or fraudulently applied to other

equipment.