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Opening a case with jtac, Revision history – Juniper Networks M7I User Manual

Page 104

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To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool:

https://tools.juniper.net/SerialNumberEntitlementSearch/

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

Use the Case Management tool in the CSC at

http://www.juniper.net/cm/

.

Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, see

http://www.juniper.net/support/requesting-support.html

.

Revision History

October 2010—Added connectors to PICs Supported table.

August 2010—Corporate rebranding.

May 2010—For Junos OS Release 10.2, added support of the IQE PICs on the M7i router,
new features to the Circuit Emulation PICs, and PIC combination limits.

January 2010—Added model numbers to the PIC Supported table.

December 2009—Removed the Adaptive Services Layer 2 and Link Sevices PICs and
added them to the EOL guide.

July 2009—Added Junos OS Release 9.5R2 CFEB-E support for the 4-port Gigabit Ethernet
Enhanced IQ2 (IQ2E) PIC (PE-4GE-TYPE1-SFP-IQE2).

10 April 2009—530-022508-01. Revision 6. Removed EOL Channelized E1 IQ PIC
(PC-10CHE1-RJ48-QPP).

06 February 2009—530-022508-01. Revision 5. Added new IQ2E PIC and optical
specifications.

30 November 2008—530-022508-01. Revision 4. Added new 10-port Channelized E1 IQ
PIC.

13 October 2008—530-022508-01. Revision 3. Added Circuit Emulation PICs. Converted
to topics.

28 August 2008—530-022508-01. Revision 2. Updated average receive power 1000-Base
LH for the Gigabit Ethernet IQ2 PIC. Added flexible Ethernet encapsulation to the Gigabit
Ethernet IQ PICs. Removed EOL Adaptive Services II PIC. Removed EOL SONET/SDH
OC3 and OC12 PICs.

19 October 2007—530-022508-01. Revision 1. Updated hardware features for the E1 PIC.
Added the first supported Junos OS release for the Adaptive Service II PIC and
Multiservices 100 PIC.

Copyright © 2010, Juniper Networks, Inc.

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M7i Multiservice Edge Router PIC Guide