IBM 201 - Manual (Page 78)

For additional information about Intel PROSet, please refer to the online help that
accompanies the utility.
Gigabit Ethernet SX adapter
Use Table 9 to find solutions to Gigabit Ethernet adapter problems that have definite
symptoms.
See “Testing the Ethernet adapters with Intel PROSet II” on page 65 for information
on testing the adapter.
Table 9. Gigabit Ethernet SX adapter troubleshooting chart
Gigabit adapter problem Suggested Action
No Link or TX/RX Activity If you cannot link to your switch, check the following:
1. Check the following LED lights on the adapter:
TX — On
The adapter is sending data
RX — On
The adapter is receiving data.
Link — On
The adapter is connected to a valid link partner and is receiving link
pulses.
Link — Off
Link is inoperative.
v Check all connections at the adapter and link partner
v Make sure the link partner is set to 1000 Mbps and full-duplex
v Ensure the required drivers are loaded
PRO — Programmable LED
Identifies the adapter by blinking. Use the Identify Adapter push-button in
INTEL PROSet II to control blinking.
2. Ensure that the cable is installed correctly. The network cable must be securely
attached at all connections. If the cable is attached but the problem persists, try a
different cable.
Your computer cannot find
the Gigabit Ethernet SX
adapter Check the following:
1. Verify that the adapter is seated firmly in the slot
2. Try a different Gigabit Ethernet SX adapter
Diagnostics pass but the
connection fails Check the following:
Ensure the network cable is securely attached
Another adapter stopped
working after you installed
the Gigabit Ethernet SX
Adapter Check the following:
1. Verify that the cable is connected to the Gigabit Ethernet SX Adapter and not to
another adapter.
2. Check for a resource conflict
3. Ensure both adapters are seated firmly in the slot
4. Check all cables
The adapter stopped working
without apparent cause Check the following:
1. Try reseating the adapter
2. The network driver files might be damaged or deleted. Reinstall the drivers
3. Try a different Gigabit Ethernet SX Adapter
66 NAS 200 User’s Reference