Motorola III - Manual (Page 121)

120
120 General Information (cont.)
Service
Proper repair and maintenance procedures will assure efficient operation and
long life for this product. A Motorola maintenance agreement will provide expert
service to keep this and all other communication equipment in perfect operating
condition. A nationwide service organization is provided by Motorola to support
maintenance services. Through its maintenance and installation program,
Motorola makes available the finest service to those desiring reliable,continuous
communications on a contract basis.
Motorola's Customer Service Division is the largest service organization
specializing in mobile communications. It includes over 900 authorized or
company-owned stations. In addition, our products are serviced throughout the
world by a wide network of company or authorized independent distributor service
organizations. For a contract service agreement, please contact your nearest
Motorola service representative, authorized Motorola dealer, or Motorola sales
representative. If you suspect a radio problem, check the following items before
requesting service.
1. Radio Checks
• Be sure the radio is turned on and the mode selector knob is in the
proper position.
• Replace or recharge the battery. The first time a new battery is used, it
should charge a minimum of 16 hours.
• The antenna must be screwed on properly, with its base flush against the
top of the radio.
• Could your radio problem be caused by accessories improperly
connected?
• Try operating the radio from several different locations, especially when
using the radio inside buildings.
• Check the transmitter by transmitting to an alternate portable radio.
2. Operating Instructions
Review your operating instructions and ensure that you are using the radio
properly.
3. Problem Not Solved
If, after following steps 1 and 2, your radio still has a problem, review your
service agreement and call the applicable Motorola service representative. If
you do not have a service agreement on your radio, contact your nearest
authorized Motorola service shop for guidance toward a prompt and
expedient evaluation and/or repair.