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Mitel 8500 User Manual

Page 62

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Index

Page 50

Mitel

®

8500 Telephone User Guide – Issue 14, June 2010

D

Default

access codes 10
feature codes 10
settings, returning the telephone to 13
system access codes 10

Default Access Codes 10

Default Feature Codes 10

Dialpad Buttons 3

DND Settings, changing 31, 34

Do-Not-Disturb 39

Do-Not-Disturb, using 39

Door Relay, activating 13

Dropping Out of a Conference 27

Dynamic Extension Express 25

enabling and disabling 26
handoff 26
settings, changing 31, 33

E

Emergency Calls

placing 16

Emergency Calls, placing 16

Enabling or Disabling the Page Feature 41

Ending a Conference and Placing all Parties on Hold 27

Enhanced Speakerphone Mode 21

Entering a Hookflash 22

Error Tones, telephone 5

Extension Numbers 10

External Calls, placing 17

External Numbers, redialing 17

F

Feature

buttons 4
codes, using 10
descriptions 3

Feature Buttons 4

Feature Descriptions 3

Forwarding Calls 24

G

Group Listen 28

Group Listen, using 28

H

Handset 3

off-hook 5
off-hook, on-hook 5
on-hook 5

Handsfree Mode 21

overriding 21
using 21

Headset

instructions 5
using 5

Headset Instructions 5

Hold

individual 22
system 22

Hookflash, entering 22

Hunt Group Calls

diverting 44
stealing 45

Hunt Group Calls, diverting 44

Hunt Group Supervisor Features 45

Hunt Groups

Agent Help, accepting or rejecting 45
Agent Help, requesting 44
agent IDs 43
Automatic Call Distribution (ACD) 43
Barge-In, using 46
calls

diverting 44
monitoring 45
stealing 45

logging out of 44
types 43
Uniform Call Distribution (UCD) 43
wrap-up timer 44

I

Individual Hold, using 22

Internal Calls, placing 16

Inter-Station Messages

canceling 38
deleting 38

K

Keymaps

changing 13
switching 13