Mitel 8500 - Manual (Page 4)

Mitel ® 8500 Telephone User Guide – Issue 14, June 2010
Answering Calls
Lift the handset, or press (Speaker) to answer
a call while using a headset.
Placing Emergency Calls
Dial the emergency number (911 U.S. or
999/112 Europe). The system immediately places
the emergency call as soon as you dial the
number, even if you do not select an outside line.
Placing Internal (Intercom) Calls
With or without the handset lifted, dial the
extension number. If you enter incorrect digits,
you can press the MUTE button to move the
cursor backward, deleting the last digits entered.
Placing External Calls
Press the OUTGOING button or enter the
Outgoing Call access code (the default code is
8), and then dial the number.
Redialing External Numbers
With or without the handset lifted, press the
REDIAL button. The system automatically
selects a line and dials the number.
Transferring Calls to Other Extensions
1. While on the call, press the TRANSFER button,
and then enter the extension number.
2. Do one of the following:
• Wait for an answer, announce the call, and
then hang up. If the extension is
unavailable, press the flashing IC or CALL
button to return to the caller.
• Hang up to transfer the call and disconnect
the call from your telephone.
Using Reverse Transfer
1. Lift the handset, and then press 4.
2. Dial the extension or hunt group number where
the call is ringing or holding.
Forwarding Calls
1. Press the FWD button, and then enter the
feature code, if applicable.
2. Enter the extension number, or press the
OUTGOING button or enter the Outgoing Call
access code (the default code is 8), and then dial
the telephone number.
Placing Conference Calls
1. While on the first call, press the CNF button to
place the call on hold.
2. Place a call to the next conference party. For
external calls, press the OUTGOING button or
enter the Outgoing Call access code (8 is the
default code), and then dial the number.
3. After the party answers, announce the
conference, and then press the CNF button to
place the call on hold. If necessary, repeat this
step to add the remaining conference party.
4. Press the CNF button again to start the
conference.
Retrieving Messages
Lift the handset, and then press the MSG button.
A call is automatically placed to the party or
message center that left the message.
Using Do-Not-Disturb
1. Press the DND button, and then do one of the
following:
• Press (Up) or (Down) to scroll
through the messages.
• Enter the two-digit number for the DND
message.
2. Press (Speaker) or lift and replace the
handset.
Placing a Page Announcement
1. Press the PAGE button.
2. Enter the page-zone number (0 to 9).
3. After the tone, make your announcement, and
then hang up.