Mitel 8500 - Manual (Page 3)

Mitel ® 8500 Telephone User Guide – Issue 14, June 2010
8500 Telephone Quick Reference Guide
This guide provides information for frequently used
features. For more information about these and other
features, refer to the user guide. For voice mail
information, refer to the voice mail user guide for your
system.
Feature Buttons
Most of the following feature codes work when your
telephone is idle. However, if you are on an active call or
if the telephone is off-hook, you may need to press
(Special) to activate the feature before you enter
the feature code.
Commonly Used Feature Codes
Contact your system administrator for more information
about system features.
.
Button Action
Activates features while on active calls.
Provides volume control.
Scrolls through feature options.
Activates Handsfree Mode and
activates features.
Places the current call on hold.
CALL Selects an outside line or answers a
call.
IC Answers an intercom (internal) call.
MUTE Mutes the microphone.
DND Turns DND mode on or off.
PAGE Selects a page zone to place a page.
STN SPDL Accesses Station Speed-Dial numbers.
SYS SPDL Accesses System Speed-Dial numbers.
REDIAL Redials a telephone number.
CNF Places a conference call.
TRANSFER Transfers the current call.
MSG Connects to messages.
FWD Forwards the call to the specified
number
ANSWER Answers calls.
OUTGOING Selects an outgoing line for external
calls.
Feature Code
ACD Agent – Log In/Out 328
Automatic IC Call Access – On/Off 361
Automatic Trunk Call Access – On/Off 360
Background Music – On/Off 313
Call Forward – All Calls 355
Conference 5
Default Station 394
Directory 307
Do-Not-Disturb – On/Off 372
Dynamic Extension Express– On/Off 364
Dynamic Extension Express Handoff 388
Handsfree – On/Off 319
Headset – On/Off 317
Hold – Individual 336
Hold – System 335
Hunt Group – Remove/Replace 324
Message – Cancel Left Message 366
Message – Delete Message 368
Message – Leave Message 367
Microphone Mute – On/Off 314
Page Receive – On/Off 325
Program Buttons 397
Program Station Password 392
Programmable Buttons – Default 395
Queue (Callback) Request 6
Record-A-Call 385
Reverse Transfer (Call Pick-Up) 4
Ring Tone Selection 398
Station Speed Dial 382
Station Speed Dial – Programming 383
Switch Keymap 399
System Forward – On/Off 354
System Speed Dial 381