Mitel 8500 - Manual (Page 39)

Mitel ® 8500 Telephone User Guide – Issue 14, June 2010 Page 27
Call Features
Placing Conference Calls
You can place a conference call with up to three internal or external parties, for a total of four
parties, including yourself.
To place a conference call:
1. While on the first call, press the CNF button to place the call on hold.
2. Place a call to the next conference party. For external calls, press the OUTGOING
button or the Outgoing Call access code (the default code is 8), and then dial the
number.
3. After the party answers, announce the conference, and then press the CNF button to
place the call on hold. If necessary, repeat this step to add the remaining conference
party.
4. Press the CNF button again to start the conference.
Adding a Conference Party
You can add a conference party during the conference.
To add a conference party:
1. Press the CNF button. This leaves the conference parties connected.
2. Place a call to the party to be added to the conference, and then announce the
conference. Press the CNF button twice to add the party and rejoin the conference.
Transferring a Conference
You can transfer an existing conference to another extension.
To transfer a conference:
1. During the conference, press the TRANSFER button, and then dial the extension
number.
2. Announce the conference (if desired), and then hang up. The party must then press the
flashing CNF button to connect to the conference.
Dropping Out of a Conference
You can drop out of a conference and return to the conference later.
To drop out of a conference:
Press the CNF button or (Hold), and then hang up. This removes you from the
conference but leaves the other parties connected.
To return to the conference:
Press the flashing CALL button, and you are reconnected to the conference.
Ending a Conference and Placing all Parties on Hold
You can end a conference and place all conference parties on Individual Hold, allowing you to
toggle between the held parties and speak to one party at a time.
To end a conference and place all parties on Individual Hold:
Press the CNF button, and then press (Hold).
To toggle between the held callers:
Press (Hold) twice for internal parties or the flashing CALL button for external parties.