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The master boot record is corrupted, To repair the master boot record, You need to troubleshoot an ide hard drive – Gateway 920 User Manual

Page 81: To download the gwscan utility, Internet, You cannot connect to the internet, You need

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76

Chapter 6: Troubleshooting

www.gateway.com

The master boot record is corrupted

In a Windows network operating system, repair the master boot record
using FDISK.

To repair the master boot record:

At a DOS command prompt, type fdisk/mbr, then press E

NTER

.

You need to troubleshoot an IDE hard drive

Use the GWScan utility to test a hard drive’s ability to read data and to
measure seek times and transfer rates. GWScan can also repair some errors
that may develop on IDE hard drives.

To download the GWScan utility:

Search for the utility at

support.gateway.com

. For information about

how to use GWScan, go to:

ftp://ftp.gateway.com/pub/hardware_support/drivers/
win3.x_and_dos/mass_storage/hard_drives/7510801.txt

Internet

See also Modem.

You cannot connect to the Internet

Make sure that your account with your Internet Service Provider (ISP) is
set up correctly. Contact your ISP technical support for help.

Make sure that you do not have a problem with your modem. For more
information, see

“Modem (telephone dial-up)” on page 77

.