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FARGO electronic HDP5000 User Manual

Page 109

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Fargo Electronics, Inc.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)

5-25

Troubleshooting with the Printer Error Message Table (continued)

Printer Error
Message

Cause Solution

Card Eject Error

The Printer is unable to
eject a card.

Please check Printer for a card jam
or other obstruction and press the
Resume button located on the
Printer's LCD display to continue
printing.

To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the Cancel
button located on the Printer's LCD
display.

Flipper Jam

The Flipper Table has
jammed while either
aligning itself or flipping a
card.

a. Open the Printer's Flipper

Module Cover.

b. Clear any cards in the Flipper

Module by using the Forward
and/or Back buttons located on
the Printer’s Front Cover.

c. Ensure that the Flipper Table

can rotate freely. Close the
Printer's Flipper Module Cover.

d. Press

the

Resume button on the

Printer’s Front Cover to continue
printing.

e. To cancel the print, press the

Cancel Print button from the
Driver's display dialog.