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Installation, Pre-installation checklist, Hapter – AltiGen MAXCS 7.0 Update 1 MaxAgent User Manual

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MaxAgent Manual

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H A P T E R

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Installation

The client system must meet the following minimum
requirements.

Operating systems supported:

Windows 8.1 (64-bit)

Windows 7 (32-bit or 64-bit)

System requirements:

IBM/PC AT compatible system

Microsoft .NET 2.0 or higher

2GHz CPU or faster

1GB available hard drive disk space

1GB RAM

SVGA monitor (1024 x 768) with 256 color display or better

Keyboard and mouse

A sound card in the computer, if using IPTalk

MAX Communication Server ACC 7.0 Update 1 or MAX
Communication Server ACM 7.0 Update 1 must be running on
a server accessible to this client

Pre-Installation Checklist

Before installing MaxAgent, make sure the following is done:

MAXCS ACC/ ACM 7.0 Update 1 has been installed on the
system server.

TCP/IP is enabled on both machines.

The client is able to connect to the server on the network.

The person installing MaxAgent has local administrator rights
on the client computer.

The extension affiliated with the client computer has a
MaxAgent Seat License assigned to it, or there is a MaxAgent
Session License installed in the MAXCS system.