Polycom configuration steps, E 8 d – AltiGen MAXCS 7.5 Polycom Configuration Guide User Manual
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Polycom Configuration Guide
Page 8 of 24
Figure 7: The IP Phone Configuration panel
11.
On the General tab, check Enable SIP Telephony Service in the 3
rd
Party SIP Device section. Click OK.
Figure 8: The 3
rd
Party SIP Device checkboxes
12. Continue with the next section.
Polycom Configuration Steps
This section describes how to use the Polycom phones and the Polycom Web Configuration Utility to finish setting
up Polycom IP phones to work with MAXCS Release 7.5.
IMPORTANT
We strongly recommend that you use the Polycom web configuration utility only to configure the settings that are
detailed within this document. AltiGen does not support any additional configurations from the web utility.
If you or the user change additional settings via this web configuration tool, the phone will not be able to register
with MaxCS and therefore the phone will not work. If this occurs, you will need to reset the phone to the factory
defaults and then reconfigure it. Do this before contacting AltiGen Technical Support.
Refer to your Polycom product documentation
for instructions on how to reset the phone to the factory
defaults.
These instructions apply only to the MAXCS 7.5 release; they do not apply to any earlier releases.
Upgrades from Prior Releases
You must reset the phone to the factory defaults before you perform the steps in this guide. If you do not reset the
phone to the default settings before you perform the steps in this guide, then the phone will not be able to
register with MAXCS and the phone will not work.
In addition, make sure you update the phone’s firmware to the correct version before you proceed with the steps
in this guide.