AltiGen MAXCS 7.5 Polycom Configuration Guide - Manual (Page 6)

Polycom Configuration Guide Page 6 of 24
Figure 4: The Start menu showing MAXCS utilities
8. Once the services restart, log into MAXCS Administrator again and select System > System Configuration
> Number Plan.
In the lower section of the page, edit the Polycom Digit Map to be consistent with your system dial plan.
For example, if your extension length, trunk access codes, or any other settings. do not match the
defaults, then check the section below to see which entries you need to change.
Following is an example of a digit map:
"0|##|#[1-3]x|#[5-9]x|#41xx|#4[2-9]|[1-7]xx|9,11|9,[2-9]xxxxxx|9,1xxxxxxxxxx|xxx.T"
o 0 means the user can dial 0 to ring the operator extension or WG defined in the AltiGen server
o ## means accepting ## to access voice mail
o #[1-3]x means accepting feature code #1x, #2x, and #3x
o #[5-9]x means accepting feature code #5x, #6x, #7x, #8x, and #9x
o #41xx means accepting system call park with two-digit ID
o #4[2-9] means accepting other feature codes starting with #4
Figure 5: Example of Polycom Phone Digit Map