AltiGen MAXCS 7.5 Polycom Configuration Guide - Manual (Page 21)

Polycom Configuration Guide Page 21 of 24
8. Click Reboot affected Polycom phones. This sends the updated configuration to any Polycom extensions
that are impacted by the changes; phones with active calls will be rebooted after the call ends. After the
phone reboots, the members of the paging group will see a new softkey on their Polycom phones for that
paging group.
Configure Device Auto Answer
Users can have the Polycom phone automatically answer calls by using the feature in MaxAgent,
MaxCommunicator, AltiConsole, and MaxOutlook. The extension must have a Polycom Advanced Features license
to use this feature.
Call Control
Users will be able to control calls via the Polycom phone or MaxAgent, including the following actions:
• Answer
• Hold
• Resume
• Conference
• Drop
There is one limitation to this feature: Once an action is initiated from a Polycom phone, the remaining actions
must be performed on the Polycom phone, and vice versa.
For example, if a user answers a call via the Polycom phone, the user must use the Polycom phone (instead of
MaxAgent) to put the call on hold, resume the call, or drop the call.
Conversely, if a user places a call on hold via MaxAgent (via the command toolbar or the call context menus), the
user must resume the call via MaxAgent instead of using the Polycom phone.
Configure TLS/SRTP
To enable Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP),
1. In MAXCS Administrator, select PBX > AltiGen IP Phone Configuration. Open the General tab.
2. In the section SIP Transport, you must select either both options or neither. You cannot select one and not
the other.
This setting will be sent to the Polycom phone when the phone reboots.
Figure 32: The SIP Transport checkboxes