AltiGen MAXCS 7.5 Polycom Configuration Guide - Manual (Page 14)

Polycom Configuration Guide Page 14 of 24
4. Reboot the Polycom phone so that your changes can take effect.
Polycom Advanced Features Licenses
If your organization has purchased Polycom Advanced Features licenses for some users, then those extensions will
have some additional capabilities, including:
• Do Not Disturb synchronization – Allows Polycom users to synchronize DND status between the phone
and MAXCS clients
• Busy Lamp Field (BLF) – Allows Polycom users to view the status of monitored extensions, answer
incoming calls for monitored extensions, and pick up parked calls on monitored extensions
• Line Park – Allows Polycom users to park a call.
• Group Paging – Allows Polycom users to be members of paging groups, to send and receive pages in
those groups
• Device Auto-Answer – Allows Polycom users to set their clients (MaxAgent, MaxCommunicator,
AltiConsole, MaxOutlook) to have the Polycom phone automatically answer incoming agent calls.
• Answer Talk Path – Allows Polycom users to choose their desired answering option (speaker, handset, or
none).
• Call Control – Allows Polycom users to answer calls, put calls on hold, and other call functions via a
MAXCS client such as MaxAgent.
Note: On Polycom IP phones, these features may behave somewhat differently than on AltiGen IP Phones.
Assign Advanced Features Licenses to Polycom Phones
This section shows how to assign Polycom Advanced Features licenses to IP phones.
Note: An extension must be assigned a 3
rd -party license in order to enable a Polycom Advanced Features license
for the phone.
1. In MAXCS Administrator, select PBX > Extension Configuration and confirm that the extension has a 3rd-
party license. (Specifically, confirm that Enable 3rd Party SIP Device is checked).
2. Select PBX > IP Phone Configuration. Click the extension number in the left pane.
3. On the General tab, under the 3 rd Party SIP Device section, check Enable Polycom Advanced Features. If
no more Advanced Features licenses are available, you will see a notification message.
Figure 20: The Time Display settings