Document Outline

• HP SureStore 5200ex Optical Disk Drive
  • HP SureStore 5200ex Optical Disk Drive
    • HP SureStore 5200ex Optical Disk Drive
    • User’s Guide
    • Edition 1
    • HP Part No. C1114-90015
    • Printed in: Greeley, CO USA
      • Printed in: Greeley, CO USA
    • © Copyright February 1998
      • © Copyright February 1998
  • Notice
    • Notice
    • This document contains information that is protect...
    • © Copyright February 1998
      • © Copyright February 1998
  • Printing History
    • Printing History
    • New editions of this manual incorporate all materi...
  • Typographical Conventions
    • Typographical Conventions
    • The following typographical conventions are used i...
    • Emphasis
      • Emphasis
    • Keycap
      • Keycap
    • Computer Output
      • Computer Output
    • WARNING Warnings call attention to a procedure or ...
      • WARNING Warnings call attention to a procedure or ...
    • CAUTION Cautions call attention to an operating pr...
      • CAUTION Cautions call attention to an operating pr...
    • NOTE Notes provide information that can be helpful...
      • NOTE Notes provide information that can be helpful...
  • In This Manual
    • In This Manual
    • This user’s guide includes:
    • Chapter 1
      • Chapter 1
        • Chapter 1
        • set-up information for the HP SureStore Optical 52...
          • set-up information for the HP SureStore Optical 52...
      • Chapter 2
        • Chapter 2
        • information about choosing and using optical disks
          • information about choosing and using optical disks
      • Chapter 3
        • Chapter 3
        • front panel control description, operating instruc...
          • front panel control description, operating instruc...
    • Appendix A
      • Appendix A
        • Appendix A
        • supplies and customer support
          • supplies and customer support
    • Appendix B
      • Appendix B
        • Appendix B
        • operating this disk drive on a SCSI bus
          • operating this disk drive on a SCSI bus
      • Appendix C
        • Appendix C
        • safety and regulatory information
          • safety and regulatory information
    • Glossary of Terms
    • Index
• 1 Setting up the Disk Drive
  • 1 Setting up the Disk Drive
  • Setting up the Disk Drive
    • Setting up the Disk Drive
    • This chapter discusses the environment, hardware a...
    • • preparing the environment
      • • preparing the environment
        • • preparing the environment
      • • understanding the rear panel
        • • understanding the rear panel
      • • setting the disk drive address
        • • setting the disk drive address
      • • choosing and setting the operation mode
        • • choosing and setting the operation mode
      • • connecting the disk drive to a host computer
        • • connecting the disk drive to a host computer
  • Preparing the Environment
    • Preparing the Environment
    • The following environmental factors will help ensu...
    • clearance requirements
      • clearance requirements
        • clearance requirements
      • A minimum of 70-80 mm (3 in) is required behind th...
    • location requirements
      • location requirements
        • location requirements
      • Position the drive away from sources of particulat...
  • rear panel: features
    • rear panel: features
      • rear panel: features
    • Identify the following rear panel features before ...
    • Figure 1-1 Rear Panel Features
      • Figure 1-1 Rear Panel Features
    • The following numbers correspond to the numbers in...
    • • 1
      • SCSI ID switch
        • switch:SCSI ID
      • Used to set the SCSI ID. Refer to “Setting the SCS...
      • 2
      • Operation mode switch
        • switch:operation mode
      • Used to choose the operating mode and set your pre...
      • 3
      • Power connector
        • connector:power
      • Receptacle for the power cord.
      • 4
      • On/Off switch
        • switch:on/off
      • Used to switch power on or off.
      • 5
      • SCSI connector (with terminator attached)
        • connector:SCSI
      • 50-pin high-density SCSI connector (Micro D-type)....
      • 6
      • SCSI connector (with cable attached)
      • 50-pin high-density SCSI connector (Micro D-type)....
      connecting:host computer

      • connecting:host computer
        • connecting:host computer
      • The disk drive is a “narrow,” single-ended SCSI-2 ...
      • connecting:SCSI bus
        • connecting:SCSI bus
      • The SCSI ID you choose for this drive identifies t...
      • The following sections will describe the steps to ...
      • • Determine and set the drive’s operating mode
        • • Determine and set the drive’s operating mode
          • • Determine and set the drive’s operating mode
        • • Determine and set the SCSI ID of the drive
          • • Determine and set the SCSI ID of the drive
        • • Attach the bus cable and ensure the bus is prope...
          • • Attach the bus cable and ensure the bus is prope...
      • Setting the Operating Mode and
        • Setting the Operating Mode and
        • This drive may be operated in two modes:
        • • as an
          • • as an
            • • as an
          • operating:direct access device mode
            • operating:direct access device mode
              • operating:direct access device mode
        • In most cases, you can select the optical memory d...
        • In either mode of operation, you have the choice o...
        • The write verify configuration ensures that data i...
        • Writing data on a
        • When write verify is configured to ON, an addition...
        • write verify:setting the device mode
          • write verify:setting the device mode
        • 1. Determine which operating mode you need (optica...
          • 1. Determine which operating mode you need (optica...
            • 1. Determine which operating mode you need (optica...
            • The following are the selections available on the ...
            • • 2 - optical memory device with write verify ON (...
              • • 2 - optical memory device with write verify ON (...
                • • 2 - optical memory device with write verify ON (...
              • • 0 - optical memory device with write verify OFF.
                • • 0 - optical memory device with write verify OFF.
              • • 1 - direct access device with write verify OFF.
                • • 1 - direct access device with write verify OFF.
              • • 3 - direct access device with write verify ON.
                • • 3 - direct access device with write verify ON.
          • write verify:setting the operating mode
            • write verify:setting the operating mode
              • write verify:setting the operating mode
            • a. Locate the operation mode switch on the rear pa...
              • a. Locate the operation mode switch on the rear pa...
                • a. Locate the operation mode switch on the rear pa...
              • b. Set the operation mode by pushing the button on...
                • b. Set the operation mode by pushing the button on...
                • • the button above the mode window decreases the n...
                  • • the button above the mode window decreases the n...
                    • • the button above the mode window decreases the n...
                  • • the button below the mode window increases the n...
                    • • the button below the mode window increases the n...
                • NOTE If you change the operation mode with power o...
                  • NOTE If you change the operation mode with power o...
      • Setting the SCSI ID
        • Setting the SCSI ID
        • SCSI bus:disconnecting power
          • SCSI bus:disconnecting power
            • SCSI bus:disconnecting power
        • 1. Turn drive power OFF (“4” on Figure 1-1).
          • 1. Turn drive power OFF (“4” on Figure 1-1).
            • 1. Turn drive power OFF (“4” on Figure 1-1).
          • 2. Check which SCSI addresses are available. Usual...
            • 2. Check which SCSI addresses are available. Usual...
            • The default SCSI ID setting of this drive is 4.
          • 3. Locate the SCSI ID switch on the rear panel of ...
            • 3. Locate the SCSI ID switch on the rear panel of ...
          • 4. Set the SCSI ID by pushing the button at the to...
            • 4. Set the SCSI ID by pushing the button at the to...
            • • the button above the ID window decreases the num...
              • • the button above the ID window decreases the num...
                • • the button above the ID window decreases the num...
              • • the button below the ID window increases the num...
                • • the button below the ID window increases the num...
                • NOTE If you change the SCSI ID with power on, you ...
                  • NOTE If you change the SCSI ID with power on, you ...
      • Cabling and Termination
        • Cabling and Termination
        • cable:maximum SCSI length
          • cable:maximum SCSI length
            • cable:maximum SCSI length
        • cable:installation
          • cable:installation
            • cable:installation
              • cable:installation
          • 2. Press the power switch on the rear of the optic...
            • 2. Press the power switch on the rear of the optic...
          • 3. Switch on the power to the host computer (or if...
            • 3. Switch on the power to the host computer (or if...
            • NOTE For some host computers to recognize the opti...
              • NOTE For some host computers to recognize the opti...
          • 4. Install the drivers appropriate for your host o...
            • 4. Install the drivers appropriate for your host o...
            • The Software Architects drivers shipped with this ...
            • • MAC OS8
              • • MAC OS8
                • • MAC OS8
              • • DOS
                • • DOS
              • • Windows 3.1 and Windows 95
                • • Windows 3.1 and Windows 95
              • • Windows NT 3.51 and 4.0
                • • Windows NT 3.51 and 4.0
        • NOTE A few platforms provide native support for th...
          • NOTE A few platforms provide native support for th...
          • A current list of platforms supporting this drive ...
          • www.hp.com/isgsupport/optical/index.html.
      Configuring to an HP-UX 10.2 / 11.0 Host

      • Configuring to an HP-UX 10.2 / 11.0 Host
      • Obtaining HP-UX Patches
        • Obtaining HP-UX Patches
        • Your HP-UX system may require software patches to ...
        • If you have access to the World Wide Web, do the f...
        • World Wide Web addresses:finding HP-UX patches req
          • World Wide Web addresses:finding HP-UX patches req
            • World Wide Web addresses:finding HP-UX patches req
              • World Wide Web addresses:finding HP-UX patches req
            • http://www.hp.com/go/optical
          • 2. Download the required patch IDs from the follow...
            • 2. Download the required patch IDs from the follow...
            • USA http://us-support.external.hp.com EUROPE http:...
        • If you do not have access to the World Wide Web, d...
        • 1. To obtain the current list of patches needed fo...
          • 1. To obtain the current list of patches needed fo...
            • 1. To obtain the current list of patches needed fo...
            • electronic mail addresses:HP-UX patches required
              • electronic mail addresses:HP-UX patches required
            • Subject: (none)
            • Text: (none)
          • 2. To receive instructions for downloading require...
            • 2. To receive instructions for downloading require...
            • [email protected]
            • Subject: (none)
            • Text: send guide.txt
          • 3. Download the patches via email from the HP Supp...
            • 3. Download the patches via email from the HP Supp...
      • Configuring the Drive in a 10.2 / 11.0 System
        • Configuring the Drive in a 10.2 / 11.0 System
        • Use the
        • 1. Log into your host system as superuser, then ty...
          • 1. Log into your host system as superuser, then ty...
            • 1. Log into your host system as superuser, then ty...
          • 2. Highlight and select Disks and File Systems.
            • 2. Highlight and select Disks and File Systems.
          • 3. Highlight and select Disk Devices.
            • 3. Highlight and select Disk Devices.
          • 4. Highlight the optical disk drive. (SAM calls it...
            • 4. Highlight the optical disk drive. (SAM calls it...
          • 5. Choose Add... and Not Using Logic Volume Manage...
            • 5. Choose Add... and Not Using Logic Volume Manage...
            • Your HP-UX system configuration now includes the o...
      2 Using Optical Disks

      • 2 Using Optical Disks
      • Overview of This Chapter
        • Overview of This Chapter
        • Using Optical Disks
          • Using Optical Disks
          • The optical disks that you use with this drive are...
          • • choosing an optical disk type
            • • choosing an optical disk type
              • • choosing an optical disk type
            • • labeling optical disks
              • • labeling optical disks
            • • write-protecting optical disks
              • • write-protecting optical disks
            • • caring for optical disks
              • • caring for optical disks
          • NOTE The optical cartridges used in this drive are...
            • NOTE The optical cartridges used in this drive are...
            • Optical cartridges consist of an opto-magnetic med...
          • disks:high quality required
            • disks:high quality required
              • disks:high quality required
          • NOTE A list of Hewlett-Packard optical media cartr...
            • NOTE A list of Hewlett-Packard optical media cartr...
            • If you are not using HP media, please refer to the...
            • www.hp.com/isgsupport/optical/index.html
      • disks:choosing
        • disks:choosing
          • disks:choosing
        • Two disk types can be used in this drive: rewritab...
        • To choose which type of disks to use, consider the...
        • • Rewritable optical disks--data can be repeatedly...
          • • Rewritable optical disks--data can be repeatedly...
            • • Rewritable optical disks--data can be repeatedly...
          • • Write-Once optical disks--data can be written on...
            • • Write-Once optical disks--data can be written on...
          • • Both rewritable and write-once disks come in thr...
            • • Both rewritable and write-once disks come in thr...
        • NOTE Do not use write-once disks in a computer sys...
          • NOTE Do not use write-once disks in a computer sys...
      • disks:labeling
        • disks:labeling
          • disks:labeling
        • Make it a practice to label your optical disk cart...
        • • date of format or initialization
          • • date of format or initialization
            • • date of format or initialization
          • • disk owner (group, department, etc.)
            • • disk owner (group, department, etc.)
          • • storage purpose (backup, old version of operatin...
            • • storage purpose (backup, old version of operatin...
        • HP recommends using end labels as shown in Figure ...
        • disk:labels jamming shutter
          • disk:labels jamming shutter
            • disk:labels jamming shutter
        • Figure 2-1 Recommended Placement of Cartridge Labe...
          • Figure 2-1 Recommended Placement of Cartridge Labe...
      • disks:writeprotecting
        • disks:writeprotecting
          • disks:writeprotecting
        • Each side of an optical disk can be write-protecte...
        • With rewritable optical disks, write-protecting th...
        • With write-once optical disks, existing files cann...
        • Figure 2-2 Write-Protect Button Location
          • Figure 2-2 Write-Protect Button Location
      • disks:care of
        • disks:care of
          • disks:care of
        • Follow these guidelines to ensure that your optica...
        • • Do not expose disks to extreme magnetic fields.
          • • Do not expose disks to extreme magnetic fields.
            • • Do not expose disks to extreme magnetic fields.
          • • Do not expose disks to dust particles.
            • • Do not expose disks to dust particles.
          • • Do not expose disks to extreme temperatures or e...
            • • Do not expose disks to extreme temperatures or e...
          • • Do not drop the disks.
            • • Do not drop the disks.
          • • Do not open a disk's metal shutter and touch the...
            • • Do not open a disk's metal shutter and touch the...
          • • Do not take disks apart.
            • • Do not take disks apart.
          • • Do not insert disks with loosely-attached labels...
            • • Do not insert disks with loosely-attached labels...
          • • Remove old disk labels before applying new ones ...
            • • Remove old disk labels before applying new ones ...
          • • Store disks in a clean, safe place when they are...
            • • Store disks in a clean, safe place when they are...
        • disks:cleaning
          • disks:cleaning
            • disks:cleaning
          • Normally, an optical disk does not require cleanin...
          • CAUTION Be very careful when cleaning an optical d...
            • CAUTION Be very careful when cleaning an optical d...
            • Clean a disk only with a disk cleaning kit. Follow...
          • The order numbers for manual and automated disk cl...
      3 Operating the Disk Drive

      • 3 Operating the Disk Drive
      • Operating the Disk Drive
        • Operating the Disk Drive
        • This chapter explains the features used to operate...
        • Figure 3-1 Front Panel Features
          • Figure 3-1 Front Panel Features
      • Identifying Front Panel Features
        • Identifying Front Panel Features
        • The following list of features corresponds to the ...
      • 1)
      • Disk slot
        • disk slot
      • The opening for inserting/retrieving optical disks
      • 2)
      • Activity indicator
        • activity indicator
      • Lit when the drive is accessed and while the drive...
      • 3)
      • Power indicator
        • power indicator
      • Remains lit while the power is on
      • 4)
      • Eject tool opening
        • eject tool opening
      • An access hole for the eject tool. In an emergency...
      • 5)
      • Eject button
        • eject button
        • World Wide Web addresses:HP-qualified support
        • disk drive:inserting disk
      • Pressed to eject the disk from the drive. The driv...
      Loading a Disk Into the Drive

      • Loading a Disk Into the Drive
      • NOTE Use only the highest quality media in this dr...
        • NOTE Use only the highest quality media in this dr...
      • Insert the disk gently but firmly into the opening...
      • The drive automatically pulls the disk fully into ...
      • Ejecting a Disk Using the Disk Eject Button
        • Ejecting a Disk Using the Disk Eject Button
        • Press the eject button to the right of the disk sl...
      • Manually Ejecting Disks With Power Off
        • Manually Ejecting Disks With Power Off
        • The drive does not automatically
        • Follow these steps to manually remove a disk from ...
        • 1. Disconnect all power to the drive.
          • 1. Disconnect all power to the drive.
            • 1. Disconnect all power to the drive.
          • 2. Insert the eject tool into the small round hole...
            • 2. Insert the eject tool into the small round hole...
          • 3. Push the eject tool firmly. The disk will eject...
            • 3. Push the eject tool firmly. The disk will eject...
            • NOTE After ejecting a disk, the drive remains in “...
              • NOTE After ejecting a disk, the drive remains in “...
      Troubleshooting

      • Troubleshooting
      • Problem
        • Problem
          • Problem
          • What to Do
            • What to Do
        • troubleshooting:drive will not power on
          • troubleshooting:drive will not power on
            • troubleshooting:drive will not power on
          • • Check that the power indicator light on the driv...
            • • Check that the power indicator light on the driv...
              • • Check that the power indicator light on the driv...
                • • Check that the power indicator light on the driv...
                • If light is not ON, make sure the power switch on ...
              • • Check that the cooling fan is running (on rear p...
                • • Check that the cooling fan is running (on rear p...
                • If the fan is not running, check that the power co...
              • • If steps above are unsuccessful, refer to Append...
                • • If steps above are unsuccessful, refer to Append...
      • Problem
        • Problem
          • Problem
          • What to Do
            • What to Do
        • troubleshooting:host computer does not recognize d
          • troubleshooting:host computer does not recognize d
            • troubleshooting:host computer does not recognize d
          • • Ensure the disk is connected and ON. (The disk m...
            • • Ensure the disk is connected and ON. (The disk m...
              • • Ensure the disk is connected and ON. (The disk m...
                • • Ensure the disk is connected and ON. (The disk m...
              • The following steps attempt to bring the disk onli...
                • The following steps attempt to bring the disk onli...
              • • In Windows 95 and NT, rescan the bus.
                • • In Windows 95 and NT, rescan the bus.
                • - go to My Computer, Control Panel, System, Device...
              • • In HP-UX, use SAM to verify that the drive is on...
                • • In HP-UX, use SAM to verify that the drive is on...
              • - Follow the menus in SAM
                • - Follow the menus in SAM
              • • For Unix systems other than HP-UX, refer to the ...
                • • For Unix systems other than HP-UX, refer to the ...
              • • If the drive is the last one on the SCSI bus, ch...
                • • If the drive is the last one on the SCSI bus, ch...
              • • Check SCSI ID assignments and resolve any confli...
                • • Check SCSI ID assignments and resolve any confli...
              • • If steps above are unsuccessful, further informa...
                • • If steps above are unsuccessful, further informa...
              • • If an answer is not on the web site, go to Appen...
                • • If an answer is not on the web site, go to Appen...
        • Problem
          • Problem
          • What to Do
            • What to Do
      • troubleshooting:SCSI devices do not work
        • troubleshooting:SCSI devices do not work
          • troubleshooting:SCSI devices do not work
            • troubleshooting:SCSI devices do not work
          • • There is probably a conflict in SCSI IDs. Check ...
            • • There is probably a conflict in SCSI IDs. Check ...
              • • There is probably a conflict in SCSI IDs. Check ...
                • • There is probably a conflict in SCSI IDs. Check ...
              • • Refer to the instructions for your host adapter ...
                • • Refer to the instructions for your host adapter ...
        • troubleshooting:unable to read from disk
          • troubleshooting:unable to read from disk
            • troubleshooting:unable to read from disk
          • • Check power and connections. See “Drive won’t po...
            • • Check power and connections. See “Drive won’t po...
              • • Check power and connections. See “Drive won’t po...
                • • Check power and connections. See “Drive won’t po...
              • • Does the host computer recognize the drive on th...
                • • Does the host computer recognize the drive on th...
              • • Does the host computer recognize the drive on th...
                • • Does the host computer recognize the drive on th...
              • • Does the disk have a valid file system?
                • • Does the disk have a valid file system?
                • -If the disk does not have a valid file system, yo...
              • • Is write verify enabled to ensure that informati...
                • • Is write verify enabled to ensure that informati...
                • Continued on the next page
      • Problem
        • Problem
          • Problem
          • What to Do
            • What to Do
        • Unable to read from a disk (continued)
          • Unable to read from a disk (continued)
          • • Can you read from another disk?
            • • Can you read from another disk?
              • • Can you read from another disk?
                • • Can you read from another disk?
                  • • Can you read from another disk?
                • • If in Windows 3.x, does your application support...
                  • • If in Windows 3.x, does your application support...
                • • If in Windows 95 or NT and using 1,024 bytes per...
                  • • If in Windows 95 or NT and using 1,024 bytes per...
                • • Is the environment dusty? If you are not having ...
                  • • Is the environment dusty? If you are not having ...
                • • If steps above are unsuccessful, further informa...
                  • • If steps above are unsuccessful, further informa...
                • • If an answer is not on the web site, go to Appen...
                  • • If an answer is not on the web site, go to Appen...
      • Problem
        • Problem
          • Problem
          • What to Do
            • What to Do
        • troubleshooting:unable to write to a disk
          • troubleshooting:unable to write to a disk
            • troubleshooting:unable to write to a disk
          • • Check power and connections. See “Drive won’t po...
            • • Check power and connections. See “Drive won’t po...
              • • Check power and connections. See “Drive won’t po...
                • • Check power and connections. See “Drive won’t po...
                  • • Check power and connections. See “Drive won’t po...
                • • Does the host computer recognize the drive on th...
                  • • Does the host computer recognize the drive on th...
                • • Is there a valid file system on the disk?
                  • • Is there a valid file system on the disk?
                  • • If the disk does not have a valid file system, ...
                    • • If the disk does not have a valid file system, ...
                      • • If the disk does not have a valid file system, ...
                    • • If the disk does not have a valid file system, ...
                      • • If the disk does not have a valid file system, ...
                • • Is the disk one of the following capacities: 2.3...
                  • • Is the disk one of the following capacities: 2.3...
                • • If in Windows 3.x and using 1,024 bytes/sector d...
                  • • If in Windows 3.x and using 1,024 bytes/sector d...
                • • If in Windows 95 or NT and using 1,024 bytes/sec...
                  • • If in Windows 95 or NT and using 1,024 bytes/sec...
                  • Continued on the next page
      • Problem
        • Problem
          • Problem
          • What to Do
            • What to Do
        • Unable to write to a disk (continued)
          • Unable to write to a disk (continued)
          • • Eject the disk and check that the disk is a rewr...
            • • Eject the disk and check that the disk is a rewr...
              • • Eject the disk and check that the disk is a rewr...
                • • Eject the disk and check that the disk is a rewr...
                  • • Eject the disk and check that the disk is a rewr...
                • • Try writing to another, similar disk.
                  • • Try writing to another, similar disk.
                • • Is the environment dusty? If you are not having ...
                  • • Is the environment dusty? If you are not having ...
                • • If steps above are unsuccessful, further informa...
                  • • If steps above are unsuccessful, further informa...
                • • If an answer is not on the web site, go to Appen...
                  • • If an answer is not on the web site, go to Appen...
        • troubleshooting:disk reads are slow
          • troubleshooting:disk reads are slow
            • troubleshooting:disk reads are slow
          • • Is the environment dusty? If you are not having ...
            • • Is the environment dusty? If you are not having ...
              • • Is the environment dusty? If you are not having ...
                • • Is the environment dusty? If you are not having ...
                  • • Is the environment dusty? If you are not having ...
                • • If cleaning does not correct the problem, furthe...
                  • • If cleaning does not correct the problem, furthe...
                • • If an answer is not on the web site, go to Appen...
                  • • If an answer is not on the web site, go to Appen...
      • Problem
        • Problem
          • Problem
          • What to Do
            • What to Do
        • troubleshooting:disk writes are slow
          • troubleshooting:disk writes are slow
            • troubleshooting:disk writes are slow
          • • Is write verify enabled? The verification pass i...
            • • Is write verify enabled? The verification pass i...
              • • Is write verify enabled? The verification pass i...
                • • Is write verify enabled? The verification pass i...
                  • • Is write verify enabled? The verification pass i...
                • • Is the environment dusty? If you are not having ...
                  • • Is the environment dusty? If you are not having ...
                • • If cleaning does not correct the problem, furthe...
                  • • If cleaning does not correct the problem, furthe...
                • • If an answer is not on the web site, go to Appen...
                  • • If an answer is not on the web site, go to Appen...
        • troubleshooting:host adapter does not work
          • troubleshooting:host adapter does not work
            • troubleshooting:host adapter does not work
          • Check that SCSI IDs for the host adapter and the d...
            • Check that SCSI IDs for the host adapter and the d...
              • Check that SCSI IDs for the host adapter and the d...
                • Check that SCSI IDs for the host adapter and the d...
                  • Check that SCSI IDs for the host adapter and the d...
        • troubleshooting:SCSI connector on host computer an
          • troubleshooting:SCSI connector on host computer an
            • troubleshooting:SCSI connector on host computer an
          • Get a cable with the correct connector types. See ...
            • Get a cable with the correct connector types. See ...
              • Get a cable with the correct connector types. See ...
                • Get a cable with the correct connector types. See ...
                  • Get a cable with the correct connector types. See ...
      • If the suggestions in the troubleshooting table do...
      A Supplies and Customer Support

      • A Supplies and Customer Support
      • supplies
        • supplies
          • supplies
        • This section provides information on the following...
        • • supplies and accessories
          • • supplies and accessories
            • • supplies and accessories
          • • HP customer support
            • • HP customer support
        • Supplies and Accessories
          • Supplies and Accessories
          • A full range of computer supplies may be ordered t...
          • Call 1-800-752-0900 for the location of your neare...
          • To contact a Hewlett-Packard sales representative,...
          • To phone HP Direct call 1-800-538-8787; or write t...
          • HP Direct Hewlett-Packard ...
          • See Table A-1 for a list of basic supplies and acc...
          • Table A-1 Basic Supplies and Accessories
            • Table A-1 Basic Supplies and Accessories
      • Item
      • HP Part Number
      • 5.2- and 4.7-Gbyte Optical Disks
        • 5.2- and 4.7-
      • Rewritable optical disk (2,048 bytes/sector, 5.2 G...
      • 88147J
      • Rewritable optical disk (2,048 bytes/sector, 5.2 G...
      • C6299J
      • Write-once optical disk (2,048 bytes/sector, 5.2 G...
      • 88146J
      • Write-once optical disk (2,048 bytes/sector, 5.2 G...
      • C6298J
      • Rewritable optical disk (1,024 bytes/sector, 4.7 G...
      • 88143J
      • Rewritable optical disk (1,024 bytes/sector, 4.7 G...
      • C2589J
      • Write-once optical disk (1,024 bytes/sector, 4.7 G...
      • 88145J
      • Write-once optical disk (1,024 bytes/sector, 4.7 G...
      • C2591J
      • 2.6- and 2.3-Gbyte Optical Disks
        • 2.6- and 2.3-Gbyte Optical Disks
      • Rewritable optical disk (1,024 bytes/sector, 2.6 G...
      • 92280F
      • Rewritable optical disk (1,024 bytes/sector, 2.6 G...
      • C2589F
      • Write-once optical disk (1,024 bytes/sector, 2.6 G...
      • 92290F
      • Write-once optical disk (1,024 bytes/sector, 2.6 G...
      • C2591F
      • Rewritable optical disk (512 bytes/sector, 2.3 Gby...
      • 92279F
      • Rewritable optical disk (512 bytes/sector, 2.3 Gby...
      • C2588F
      • Write-once optical disk (512 bytes/sector, 2.3 Gby...
      • 92289F
      • Write-once optical disk (512 bytes/sector,2.3 Gbyt...
      • C2590F
      • SCSI Cables
        • SCSI Cables
      • 50-Pin Low-Density to 50-Pin High Density, male-to...
        • 50-Pin Low-Density to 50-Pin High Density, male-to...
      • 1.0 m (3.3 ft.) bail to thumb screw
      • K2296
      • 1.5 m (4.9 ft.) bail to thumb screw
      • K2297
      • 0.9 m (2.9 ft.) thumb screw to thumb screw
      • K2294
      • 1.5 m (4.9 ft.) thumb screw to thumb screw
      • K2295
      • SCSI Terminators
        • SCSI Terminators
      • 50-pin active high-density (molded)
      • C2904A
      • Disk Cleaners
        • Disk Cleaners
      • RA-2 Manual Disk Cleaner ProDisk Corporation US Te...
      • N/A
      • KA-1 Automatic Disk Cleaner ProDisk (see above) (a...
      • N/A
      • Documents
        • Documents
      • User’s Guide (replacement or additional)
      • C1114-90015
      Hewlett-Packard Customer Support

      • Hewlett-Packard Customer Support
      • If your drive fails during the warranty period, an...
      • • Consult the Quick FAX or HP FIRST (FAX informati...
        • • Consult the Quick FAX or HP FIRST (FAX informati...
          • • Consult the Quick FAX or HP FIRST (FAX informati...
        • • Consult one of the computer/modem connectivity s...
          • • Consult one of the computer/modem connectivity s...
        • • Contact your authorized HP dealer distributor
          • • Contact your authorized HP dealer distributor
      • NOTE Before calling, please record the following i...
        • NOTE Before calling, please record the following i...
        • - model number of the drive
        • - serial number of the drive
        • - brand and model of your host computer ...
        • - host computer operating system
        • - any software package you are using to ...
      • Should you need additional support, call the Custo...
      • If your drive fails after the warranty period, con...
      • Faxback Services
        • Faxback Services
        • Quick FAX and HP FIRST are automated systems that ...
        • Simply dial the FAX number from a touch tone telep...
      • Asia-Pacific
        • Asia-Pacific
      • Australia
      • (03) 9272 2627
      • China
        • China
      • (8610)-6505 5280
      • Hong Kong
      • 2506 2422
      • India
      • +91 11 682 6041
      • Indonesia
      • (21) 352 2044
      • Japan
      • (3) 3335-8622
      • Korea
      • (02) 769-0543
      • Malaysia
      • (03) 290 2478
      • Netherlands
      • 0800 22 2420
      • New Zealand
      • (09) 356 6642
      • Singapore
      • (65) 291-7951
      • Taiwan
      • (02) 719 5589
      • Thailand
        • Thailand
      • (02) 661 3511
      • Europe
        • Europe
      • Austria
      • 0660 8128
      • Belgium
      • Dutch
      • 0800 11906
      • French
      • 800 17043
      • Denmark
      • 800 10453
      • Finland
      • 0800 13134
      • France
      • 05 905900
      • Germany
      • 0130 810 061
      • Italy
      • 1678 59020
      • Netherlands
      • 06 022 2420
      • Norway
      • 800 11319
      • Spain
      • 900 993123
      • Sweden
      • 020 795743
      • Switzerland
      • German
      • 0800 55 1526
      • French
      • 0800 55 1527
      • United Kingdom
      • 0800 960271
      • Other locations in Europe (toll line)
      • +31 20 681 5792
      • North and South America and Canada
        • North and South America and Canada
      • (800) 368-9673 or (970) 635-1510
      • All other countries (to the US)
        • All other countries (to the US)
      • (970) 635-1510
      Electronic Support Services

      • Electronic Support Services
      • For 24-hour access to information over your modem,...
      • On-line Service Providers
        • On-line Service Providers
        • Technical information is available on CompuServe a...
      • CompuServe
      • HP systems Forum, Go HPSYS
      • America Online
      • HP forum, Go HPSTOR
      AccessHP and Support on the World Wide Web

      • AccessHP and Support on the World Wide Web
      • Product and support information is available on th...
      • Product information - www....
      Telephone Support During Warranty

      • Telephone Support During Warranty
      • To speak with someone for technical assistance wit...
      • NOTE Before calling, please record the following i...
        • NOTE Before calling, please record the following i...
        • - model number of the drive
        • - serial number of the drive
        • - brand and model of your host computer ...
        • - host computer operating system
        • - any software package you are using to ...
      • US - America’s Customer Support Center
        • US - America’s Customer Support Center
        • Monday - Friday, 7am - 5pm Mountain Time (970) 6...
      • Europe - European Customer Support Center
        • Europe - European Customer Support Center
        • Monday - Friday, 8:30am - 5pm Netherlands Time
      • Austria
      • 0660 6386
      • Germany
      • 0180 5 25 81 43
      • Belgium
      • Netherland
      • 020 606 8751
      • Dutch
      • 02 626 8806
      • Norway
      • 22 11 6299
      • French
      • 02 626 8807
      • Portugal
      • 01 441 7199
      • Denmark
      • 3929 4099
      • Spain
      • 902 321 123
      • Finland
      • 0203 47288
      • Sweden
      • 08 619 2170
      • France
      • 04 50 43 9853
      • Switzerland
      • 0848 80 11 11
      • Ireland
      • 01 622 5525
      • United Kingdom
      • 0171 512 5202
      • Italy
      • 02 26410350
      English language support from other European count...

      • English language support from other European count...
      • ...
      Asia-Pacific - HP Customer Support Center

      • Asia-Pacific - HP Customer Support Center
      • Australia
      • 8:30 - 17:30 Mon-Fri
      • (03) 9272-8000
      • China
      • 8:30 - 17:30 Mon-Fri
      • (8610) 62625666 x5602, 5609, 5611, 5612 (8610) ...
      • Japan
      • 9:00 - 1200 13:00 - 17:00 Mon-Fri
      • (3) 3335-8338
      • Korea
      • 8:30 - 1900 Mon-Fri
      • (02) 3270-0700/ 080-999-0700 (toll free)
      • New Zealand
      • 8:30 - 16:00 Wed AEST
      • (09) 356-6640
      • Singapore
      • 9:00 - 17:00 Mon - Fri
      • (65) 271-7233
      • Taiwan
      • 8:30 - 17:30 Mon - Fri
      • (02)717-9609
      Elsewhere in the World to the US

      • Elsewhere in the World to the US
      • ...
      Telephone Support After Warranty

      • Telephone Support After Warranty
      • NOTE Before calling, please record the following i...
        • NOTE Before calling, please record the following i...
        • - model number of the drive
        • - serial number of the drive
        • - brand and model of your host computer ...
        • - host computer operating system
        • - any software package you are using to ...
      • North and South America and Canada
        • North and South America and Canada
        • Using your VISA, MasterCard, or American Express c...
        • (800) 810-0130 - Per incident fee of $25.00 charge...
        • (900) 555-1800 - $2.50 per minute up to a maximum ...
        • Prices are subject to change without notice.
      • Europe
        • Europe
        • Call the numbers listed in the “Telephone Support ...
      • Elsewhere in the World
        • Elsewhere in the World
        • Contact your authorized HP dealer/distributor or t...
      Additional Telephone Support

      • Additional Telephone Support
      • Singapore Customer Care-Line for End-Users
      • (65) 272-5300
      HP Reseller Locator Numbers

      • HP Reseller Locator Numbers
      • US
      • (800) 752-0900
      • Canada
      • (800) 387-3867
      • Mexico and South America
      • (305) 267-4220
      Warranty

      • Warranty
      • HP PRODUCT...
      • C1114J...
      • 1. HP warrants HP hardware, accessories and suppli...
      • 2. HP warrants that HP software will not fail to e...
      • 3. HP does not warrant that the operation of HP pr...
      • 4. HP products may contain remanufactured parts eq...
      • 5. The warranty period begins on the date of deliv...
      • 6. Warranty does not apply to defects resulting fr...
      • 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE W...
      • 8. HP will be liable for damage to tangible proper...
      • 9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIE...
      • Obtaining Service
        • Obtaining Service
        • To maintain the warranty, you must have your optic...
        • Before you send your optical drive to a Hewlett-Pa...
        • Service After the Warranty Period Expires
          • Service After the Warranty Period Expires
          • If your optical drive fails after the warranty per...
        • Repacking guidelines for returning your optical dr...
          • Repacking guidelines for returning your optical dr...
          • 1. Remove your optical disk from the drive.
            • 1. Remove your optical disk from the drive.
              • 1. Remove your optical disk from the drive.
            • 2. Use the original shipping container and packing...
              • 2. Use the original shipping container and packing...
            • 3. Enclose the completed Service Information Form ...
              • 3. Enclose the completed Service Information Form ...
        • Service Information Form
          • Service Information Form
          • Make a photocopy of this form, complete it, and sh...
          • Who is returning this drive?
            • Who is returning this drive?
            • Company/Institution_______________________________...
          • What is being sent?
            • What is being sent?
            • Model Number_____________________ Serial Number __...
          • How will you pay for the repairs?
            • How will you pay for the repairs?
          • Except for contract and warranty services, a credi...
          • Warranty: purchased/received date ________________...
          • What needs to be done?
            • What needs to be done?
          • Describe the conditions at the time of failure. (W...
          • __________________________________________________...
      Hewlett-Packard Service Centers

      • Hewlett-Packard Service Centers
      • Hewlett-Packard Service in the US
        • Hewlett-Packard Service in the US
        • Before shipping the optical disk drive for service...
        • Hewlett-Packard Company
        • 46732 Lakeview Boulevard
        • Fremont, California 94538-6534
        • Telephone (650) 694-3650
      • Hewlett-Packard Service Worldwide
        • Hewlett-Packard Service Worldwide
        • Hewlett-Packard products are sold and supported wo...
        • For information about where to have your optical d...
      • European Customer Support Center
      • (+44) 171 512 5202 (English) 0180 5 25 81 43 (Germ...
      B Operating This Drive on a SCSI Bus

      • B Operating This Drive on a SCSI Bus
      • A Brief Overview of SCSI
        • A Brief Overview of SCSI
        • General
          • General
          • The Small Computer System Interface (SCSI), is a c...
        • The SCSI Bus
          • The SCSI Bus
          • The common SCSI buses are 50-pin and 68-pin. The 5...
        • Initiators and Targets
          • Initiators and Targets
          • SCSI devices on the bus are either “initiators” or...
          • Initiators and targets identify themselves on the ...
          • The narrow SCSI bus, with its eight data lines, ca...
          • Priority of IDs ascends from lowest to highest but...
          • The diagram below shows the linear addressing of a...
        • LUN Addressing
          • LUN Addressing
          • This drive does not support logical unit numbering...
        • Transfer Rates on the Bus
          • Transfer Rates on the Bus
          • Initially, the SCSI specification defined a 5 MB/s...
        • Termination
          • Termination
          • To keep signals on the SCSI bus from being reflect...
          • Depending on your SCSI device, termination is supp...
          • Termination is always at both physical ends of the...
        • Single-ended and Differential Interfaces
          • Single-ended and Differential Interfaces
          • (This drive does not support differential SCSI. Th...
          • The SCSI bus is electrically implemented in two wa...
          • The differential bus uses two lines for each signa...
        • Connectors
          • Connectors
          • Narrow devices (50-pin) use the following connecto...
          • • 50-pin low-density clip Centronics-type (externa...
            • • 50-pin low-density clip Centronics-type (externa...
              • • 50-pin low-density clip Centronics-type (externa...
              • This is a large connector that is similar to a pri...
            • • 50-pin high density Micro D (using thumbscrews o...
              • • 50-pin high density Micro D (using thumbscrews o...
            • • This connector is similar to a D-type connector,...
              • • This connector is similar to a D-type connector,...
            • • 50-pin low-density ribbon (usually internal to t...
              • • 50-pin low-density ribbon (usually internal to t...
          • Wide devices (68- pin) use the following connector...
          • • 68-pin high density Micro D connector (external)
            • • 68-pin high density Micro D connector (external)
              • • 68-pin high density Micro D connector (external)
              • This connector is similar to a D-type connector, b...
            • • 68-pin high density ribbon (usually internal to ...
              • • 68-pin high density ribbon (usually internal to ...
              • NOTE For more complete information on the theory a...
                • NOTE For more complete information on the theory a...
      • The SCSI Bus and This Drive
        • The SCSI Bus and This Drive
        • This drive is a “fast and narrow” SCSI device that...
        • When deciding on whether to have multiple devices ...
        • • How are the devices going to be used? What perfo...
          • • How are the devices going to be used? What perfo...
            • • How are the devices going to be used? What perfo...
          • • If the decision is made to have multiple devices...
            • • If the decision is made to have multiple devices...
        • Consider the quantity of data that the bus will ha...
        • Mixing Wide and Narrow Devices
          • Mixing Wide and Narrow Devices
          • An a preliminary note to this discussion, HP highl...
          • Connecting devices of the same bus width, such as ...
          • This method should only be implemented by an exper...
          • Because a narrow device only has a 50-pin connecto...
          • The lower eight data lines transfer commands and m...
          • If mixing narrow and wide devices is unavoidable, ...
          • It is very important that the 68-pin to 50-pin cab...
        • Cable Lengths
          • Cable Lengths
          • The drive can be mounted only on a single-ended SC...
        • Termination
          • Termination
          • • Refer to the documentation that comes with your ...
            • • Refer to the documentation that comes with your ...
              • • Refer to the documentation that comes with your ...
            • • Use active terminators on the single-ended bus t...
              • • Use active terminators on the single-ended bus t...
            • • Never terminate the bus at any place except the ...
              • • Never terminate the bus at any place except the ...
            • • If devices are on both sides of the host compute...
              • • If devices are on both sides of the host compute...
        • General
          • General
          • • Do not connect a single-ended bus to a different...
            • • Do not connect a single-ended bus to a different...
              • • Do not connect a single-ended bus to a different...
          • NOTE For current information on issues relating to...
            • NOTE For current information on issues relating to...
      C Safety and Regulatory Information

      • C Safety and Regulatory Information
      • Chapter Overview
        • Chapter Overview
        • This section contains important safety and regulat...
      • CDRH Regulations (USA Only)
        • CDRH Regulations (USA Only)
        • The Center for Devices and Radiological Health (CD...
        • WARNING Use of controls, adjustments or performing...
          • WARNING Use of controls, adjustments or performing...
        • NOTE Complies with 21 CFR Chapter 1 Subchapter J.
          • NOTE Complies with 21 CFR Chapter 1 Subchapter J.
        • Laser Class Information: A black on yellow label w...
      • United Kingdom Telecommunications Act 1984
        • United Kingdom Telecommunications Act 1984
        • The HP SureStore Optical 5200ex jukeboxes are appr...
      • EC Declaration of Conformity
        • EC Declaration of Conformity
      • Herstellerbescheinigung
        • Herstellerbescheinigung
        • Diese Information steht im Zusammenhang mit den An...
        • Schalldruckpegel Lp < 70 dB(A)
        • • am arbeitsplatz
          • • am arbeitsplatz
            • • am arbeitsplatz
          • • normaler betrieb
            • • normaler betrieb
          • • nach ISO 7779:1988/EN 27779:1991 (Typprüfung)
            • • nach ISO 7779:1988/EN 27779:1991 (Typprüfung)
        • English Translation of German Sound Emission Direc...
          • English Translation of German Sound Emission Direc...
          • This statement is provided to comply with the requ...
          • • at operator position
            • • at operator position
              • • at operator position
            • • normal operation
              • • normal operation
            • • according to ISO 7779: 1988/EN 27779: 1991 (type...
              • • according to ISO 7779: 1988/EN 27779: 1991 (type...
      • Turvallisuusyhteenveto
        • Turvallisuusyhteenveto
        • Laserturvallisuus
          • Laserturvallisuus
          • LUOKAN 1 LASERLAITE
            • LUOKAN 1 LASERLAITE
              • LUOKAN 1 LASERLAITE
            • KLASS 1 LASER APPARAT
              • KLASS 1 LASER APPARAT
          • HP SureStore Optical 5200ex optiset levymuistiasem...
          • VAROITUS !
            • VAROITUS !
              • VAROITUS !
          • Laitteen käyttäminen muulla kuin käyttöohjeessa ma...
          • VARNING !
            • VARNING !
              • VARNING !
          • Om apparaten används på annat sätt än i bruksanvis...
        • Huolto
          • Huolto
          • HP SureStore Optical 5200ex levymuistiasemien sisä...
          • VARO !
            • VARO !
              • VARO !
          • Mikäli luku-/kirjoitusyksikön suojakotelo avataan ...
          • VARNING !
            • VARNING !
              • VARNING !
          • Om skyddshöljet av den optiska drivmodulen öppnas ...
          • Aallonpituus
            • Aallonpituus
              • Aallonpituus
              • 680 nm
                • 680 nm
            • Teho
              • Teho
              • 60 mW
                • 60 mW
            • Turvallisuusluokka
              • Turvallisuusluokka
              • 3B
                • 3B
      • English Translation of Finland Regulatory Informat...
        • English Translation of Finland Regulatory Informat...
        • LASER SAFETY SUMMARY
        • The jukeboxes were type approved in Finland for la...
        • WARNING !
          • WARNING !
            • WARNING !
        • The use of the product otherwise than specified in...
        • SERVICE
          • SERVICE
            • SERVICE
        • There are no user serviceable parts inside the juk...
        • WARNING !
          • WARNING !
            • WARNING !
        • If the enclosure of the optical drive mechanism is...
        • Wavelength
          • Wavelength
            • Wavelength
            • 680 nm
              • 680 nm
          • Power
            • Power
            • 60 mW
              • 60 mW
          • Class
            • Class
            • 3B laser
              • 3B laser
      • Japanese VCCI Statement
        • Japanese VCCI Statement
        • This equipment is in the Class B category informat...
      Glossary

      • Glossary
      • C-D
        • C-D
        • cartridge
          • cartridge
          • A plastic enclosure that contains an optical disk....
            • A plastic enclosure that contains an optical disk....
        • disk
          • disk
          • See optical disk.
            • See optical disk.
        • driver
          • driver
          • A program that allows the operating system to comm...
            • A program that allows the operating system to comm...
      • M-O
        • M-O
        • magneto-optical
          • magneto-optical
          • A type of optical technology which uses a laser to...
            • A type of optical technology which uses a laser to...
        • multifunction drive
          • multifunction drive
          • An optical disk drive that supports both rewritabl...
            • An optical disk drive that supports both rewritabl...
        • optical disk
          • optical disk
          • A term synonymous with the 5.25-inch magneto-optic...
            • A term synonymous with the 5.25-inch magneto-optic...
      • R-T
        • R-T
        • rewritable optical
          • rewritable optical
          • An optical disk technology in which data can be re...
            • An optical disk technology in which data can be re...
        • SCSI
          • SCSI
          • An acronym for the Small Computer Systems Interfac...
            • An acronym for the Small Computer Systems Interfac...
        • terminator
          • terminator
          • A resistor array device used for electrically term...
            • A resistor array device used for electrically term...
      • W
        • W
        • write-once
          • write-once
          • An additional operating mode available with multif...
            • An additional operating mode available with multif...
        • write protect
          • write protect
          • A feature that prevents data from being written to...
            • A feature that prevents data from being written to...
              • A
              • C
              • D
              • E
              • F
              • L
              • M
              • O
              • P
              • R
              • S
              • T
              • U
              • W
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