HP Surestore 5200ex series Optical Disk Drives - Manual (Page 50)

A-10 Appendix A
Supplies and Customer Support
Hewlett-Packard Customer Support
Telephone Support After Warranty
NOTE Before calling, please record the following information and have it ready when you
contact your service representative:
- model number of the drive
- serial number of the drive
- brand and model of your host computer SCSI adapter
- host computer operating system
- any software package you are using to manage storage on the drive
North and South America and Canada
Using your VISA, MasterCard, or American Express call:
(800) 810-0130 - Per incident fee of $25.00 charged to your credit card.
(900) 555-1800 - $2.50 per minute up to a maximum of $25.00 per incident. You
must be 18 years of age or have parental permission to call this number.
Prices are subject to change without notice.
Europe
Call the numbers listed in the “Telephone Support Under Warranty” section. A per
incident fee will be charged for after warranty support. Please have a credit card, PO
number, or billing address ready.
Elsewhere in the World
Contact your authorized HP dealer/distributor or the nearest HP sales and service
office.
Additional Telephone Support
Singapore Customer Care-Line for End-Users (65) 272-5300