HP Surestore 5200ex series Optical Disk Drives - Manual (Page 48)

A-8 Appendix A
Supplies and Customer Support
Hewlett-Packard Customer Support
AccessHP and Support on the World Wide Web
Product and support information is available on the Hewlett-Packard web site:
Product information - www.hp.com
Support - www.hp.com/isgsupport/optical/index.html
Telephone Support During Warranty
To speak with someone for technical assistance within the hardware warranty of
your product, call a support representative at the location appropriate to your
location as listed below.
NOTE Before calling, please record the following information and have it ready when you
contact your service representative:
- model number of the drive
- serial number of the drive
- brand and model of your host computer SCSI adapter
- host computer operating system
- any software package you are using to manage storage on the drive
US - America’s Customer Support Center
Monday - Friday, 7am - 5pm Mountain Time (970) 635-1000
Europe - European Customer Support Center
Monday - Friday, 8:30am - 5pm Netherlands Time
Austria 0660 6386 Germany 0180 5 25 81 43
Belgium Netherland 020 606 8751
Dutch 02 626 8806 Norway 22 11 6299
French 02 626 8807 Portugal 01 441 7199
Denmark 3929 4099 Spain 902 321 123
Finland 0203 47288 Sweden 08 619 2170