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Flowchart 2.1-initial troubleshooting, Flowchart 2.1—initial troubleshooting – HP Compaq nx5000 series User Manual

Page 68

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2–12

Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Connecting

to network

or modem?

Begin

troubleshooting.

Is there
power?

Is the OS

loading?

Is there video?

(no boot)

Is there
sound?

Beeps,

LEDs, or error

messages?

Keyboard/

pointing

device

working?

Go to

Flowchart

2.17—Nonfunc-

tioning Device.

Go to

Flowchart 2.2—No

Power, Part 1.

Go to

Flowchart

2.6—No Video,

Part 1.

All drives
working?

Y

Y

Y

Y

Y

Y

Y

Y

N

N

N

N

N

End

N

N

N

Go to

Flowchart 2.9—No

Operating System

(OS) Loading.

Go to

Flowchart

2.15—No Audio,

Part 1.

Go to

Flowchart

2.18—Nonfunc-

tioning Keyboard

or

Flowchart

2.19—Nonfunc-

tioning Pointing

Device.

Check

LED board,

speaker

connections.

Go to

Flowchart
2.20—No

Network/Modem

Connection.