HP 3500 User Manual
Page 160
Control panel message
Description
Recommended action
40 BAD SERIAL
TRANSMISSION
alternates with
To continue press
A serial data error (parity, framing, or
line overrun) has occurred while the
printer was receiving data.
For the HP Color LaserJet 3700 series
printer only.
1.
Press
to continue printing.
Note
A loss of data will occur.
2.
If the message persists, contact
HP Support.
40 EIO X BAD
TRANSMISSION
To continue press
A connection with the card in EIO slot X
has been abnormally broken.
For the HP Color LaserJet 3700 series
printer only when an EIO device is
installed.
1.
Press
to continue printing.
Note
A loss of data will occur.
2.
If the message persists, contact
HP Support.
41.3 UNEXPECTED
SIZE IN TRAY X
alternates with
LOAD TRAY X
Paper is loaded that is longer or shorter
in the feed direction than the size
configured for the tray.
1.
Load the paper as instructed.
2.
Press
to print.
3.
If the incorrect size was selected,
press
S
TOP
to cancel the job or
press
for help.
4.
If the incorrect tray was selected,
press
Stop
to cancel the job.
5.
Configure the trays correctly and
resend the job.
Ensure all trays are configured correctly
before printing again. See
for more information.
41.5 UNEXPECTED
TYPE IN TRAY X
alternates with
LOAD TRAY X
The printer senses a different paper
type in the paper path than what is
configured in the tray.
1.
Load the paper as instructed.
2.
Press
to print.
3.
If the incorrect type was selected,
press
S
TOP
to cancel the job or
press
for help.
4.
Configure the trays correctly and
resend the job.
Ensure all trays are configured correctly
before printing again. See
for more information.
41.X
PRINTER ERROR
alternates with
To continue press
A printer error has occurred.
1.
Press
to continue or press
for
more information.
2.
If the message persists after exiting
help, turn the printer off and then
back on.
3.
If the message still persists, contact
HP Support.
148
Chapter 8 Problemsolving
ENWW