HP 1175C - Manual (Page 100)

HP OfficeJet Pro User’s Guide 14-1
Hewlett-Packard
Limited Warranty
14
HP OfficeJet Pro 1170C, 1175C
Duration of Limited Warranty (Hardware): 1 Year
Duration of Limited Warranty (Software): 90 Days
Duration of Limited Warranty (Print Cartridges): 90 Days
To review a complete copy of your warranty, see “Warranty
Information” in your HP OfficeJet Pro 1170C Series Toolbox.
Warranty Service
Express Service
To obtain HP express repair service, the customer must contact an HP
service office or an HP Customer Support Center for basic
troubleshooting first.
If a customer unit needs a minor part replacement and these parts can
normally be replaced by the customer, the customer-replaceable
components may be serviced through expedited part shipment. In this
event, HP will prepay shipping charges, duty and taxes; provide
telephone assistance on replacement of the component; and pay
shipping charges, duty, and taxes for any part that HP asks to be
returned.
For some repairs, the HP Customer Support Center may direct
customers to designated Authorized Service Providers who are
certified by HP to service the HP OfficeJet Pro.
If you need to return your OfficeJet Pro to HP for repair, HP will
expedite the repair of your unit by using an express delivery service to
expedite the return of the repaired or exchanged unit.