HP 1100A - Manual (Page 82)

82 Chapter 8 Troubleshooting the printer EN
Gray background
● Decrease the print density setting. This will decrease the amount
of background shading. Access this setting under “
Printer
properties (driver) .”
● Change the paper to a lighter basis weight. See “ Printer paper
specifications .”
● Check the printer’s environment; very dry (low humidity)
conditions can increase the amount of background shading.
● Install a new HP toner cartridge. See “ Changing the toner
cartridge .”
Toner smear
● If toner smears appear on the leading edge of the paper, the
paper guides may be dirty. Wipe the paper guides with a dry, lint-
free cloth. See “
Printer components ” or “ Cleaning the printer .”
● Check the paper type and quality.
● Try installing a new HP toner cartridge. See “ Changing the toner
cartridge .”
Loose toner
● Clean the inside of the printer. See “ Cleaning the printer .”
● Check the paper type and quality. See “ Printer paper
specifications .”
● Try installing a new HP toner cartridge. See “ Changing the toner
cartridge .”
Vertical repetitive defects
● The toner cartridge may be damaged. If a repetitive mark occurs
at the same spot on the page, install a new HP toner cartridge.
See “
Changing the toner cartridge .”
● Internal parts may have toner on them. See “ Cleaning the
printer .” If the defects occur on the back of the page, the problem
will likely be corrected after a few more printed pages.