HP D3604-90004 - Manual (Page 4)

Contents
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If the LED Readout Shows a Fan Fault (FF)............................................. 33
If the LED Readout Shows a Line Fault (LF) ............................................ 33
If the LED Readout Shows a Power Supply Fault (PF) ............................ 33
If the SCSI Devices Fail to Spin Up ......................................................... 33
If the Host Cannot Communicate With the Storage System ..................... 34
If the Hot-Swap Disk Power LEDs are Flashing ........................................ 35
Error Messages............................................................................................ 36
Troubleshooting Tools.................................................................................. 36
5 Service and Support ................................................................................... 39
Service ........................................................................................................ 39
System Design, Integration and Support ...................................................... 39
Information and Support When You Need It................................................. 40
HP NetServer Information Assistant............................................................. 41
HP Support Assistant CD-ROM.................................................................... 42
CompuServe Discussion Forum and Library ................................................ 42
World Wide Web and Internet FTP .............................................................. 43
Bulletin Board System.................................................................................. 43
Automated Fax ............................................................................................ 43
HP NetServer Support News........................................................................ 44
Telephone Support ...................................................................................... 44
Obtaining HP Repair and Telephone Support............................................... 45
Ordering HP Cables, Drive Trays and Manuals ............................................ 46
Ordering System Documentation ............................................................. 46
Ordering HP Cables, Drive Trays and Technical Publications .................. 47
Contacting HP Regional Headquarters ......................................................... 48
Joining CompuServe ................................................................................... 48
6 Warranty and Software License ................................................................. 51
NetServer Storage System/6 On-Site Limited Warranty............................... 51
Three Year On-Site Limited Hardware Warranty ...................................... 51
Software Product Limited Warranty.......................................................... 55
A Specifications ............................................................................................. 57
Environment ................................................................................................ 57
Weight and Dimensions ............................................................................... 57
Power Supply Specifications ........................................................................ 57