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HP R717 User Manual

Page 173

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173

Troubleshooting and Support

Cannot Connect

To Product

(continued)

The camera is

set to the Digital

Camera setting

in the USB

Configuration

sub-menu of the

Setup Menu, but

the computer

cannot

recognize the

camera as a

digital camera.

Change the USB

Configuration setting to

Disk Drive in the Setup

Menu (see

page 129).

This allows the camera to

appear as another disk

drive on the computer so

that you can easily copy

the image files from the

camera to the computer

hard drive.

The camera is

connected to the

computer

through a USB

hub, and your

USB hub is not

compatible with

the camera.

Connect the camera

directly to a USB port on

the computer.

You are using

the

HP Photosmart R-

series dock and

forgot to press

the Save/Print

button.

Press the Save/Print button

on the dock.

The optional

memory card

that is installed is

locked.

Switch the locking tab on

the memory card to the

unlocked position.

Message

Possible cause

Solution