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Error messages on the computer – HP R717 User Manual

Page 172

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172

HP Photosmart R717 User’s Manual

Error Messages on the Computer

Message

Possible cause

Solution

Cannot Connect

To Product

The computer

needs to access

files in memory

during

HP Instant Share

setup. But either

the internal

memory is full,

or if an optional

memory card is

installed, the

card is either full

or locked.

If internal memory or the

optional memory card is

full, transfer the images to

a computer (see

page 117) and then

delete the images from the

camera to free-up space

(see page 96). If the

optional memory card is

locked, unlock it by

switching the locking tab

on the card to the

unlocked position.

The camera is

turned off.

Turn on the camera.

The camera is

not working

correctly.

Try connecting the camera

directly to a PictBridge-

certified printer, and print

an image. This will verify

that the optional memory

card, USB connection, and

the USB cable are

functioning correctly.

The cable is not

connected

correctly.

Make sure that the cable is

firmly connected to the

computer and camera.