Heat & Glo Fireplace LUX60 - Manual (Page 52)

Heat & Glo • LUX60 • 4062-116 • Rev. G • 4/11 52
A. IntelliFire (IPI) Ignition System
16 16
Troubleshooting
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you
do experience a problem, this troubleshooting guide will assist a qualifi ed service technician in the diagnosis of a problem
and the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician. Con-
tact your dealer to arrange a service call by a qualifi ed service technician.
Symptom Possible Cause Corrective Action
1. Pilot won’t light. The
ignitor/module makes
noise, but no spark.
A. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor
are connected to correct terminals on module and pilot assembly.
B. Loose connections or electrical
shorts in the wiring.
Verify no loose connections or electrical shorts in wiring from
module to pilot assembly. Verify connections underneath pilot
assembly are tight; also verify connections are not grounding
out to metal chassis, pilot burner, pilot enclosure, mesh screen if
present, or any other metal object.
C. Ignitor gap is too large. Verify gap of igniter to right side of pilot hood. The gap should be
approximately .17 inch or 1/8 in. (3 mm).
D. Module. Remove ignitor wire “I” from module. Place a grounded wire
about 3/16 in. (5 mm) away from “I” terminal on module. Activate
LUX60 with the POWER button of the remote. If there is no spark
at “I” terminal module must be replaced. If there is a spark at
“I” terminal, module is fi ne. Inspect pilot assembly for shorted
sparker wire or cracked insulator around electrode. Replace pilot
if necessary.
2. Pilot won’t light, there is no
noise or spark.
A. No power or transformer
installed incorrectly.
Verify that transformer is installed and plugged into module.
Check voltage of transformer under load at spade connection on
module with LUX60 turned on. Acceptable readings of a good
transformer are between 3.2 and 2.8 volts AC.
B. A shorted or loose connection
in wiring confi guration or wiring
harness.
Remove and reinstall the wiring harness that plugs into module.
Verify there is a tight fi t. Verify pilot assembly wiring to module.
Remove and verify continuity of each wire in wiring harness.
Replace any damaged components.
C. Improper wall switch wiring. Verify that 110/VAC power is “ON” to junction box.
D. Module not grounded. Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.
E. Module. Remove ignitor wire “I” from module. Activate LUX60 with the
POWER button of the remote. If there is no spark at “I” terminal
module must be replaced. If there is a spark at “I” terminal,
module is fi ne. Inspect pilot assembly for shorted sparker wire or
cracked insulator around electrode.
3. Pilot sparks, but pilot will
not light.
A. Gas supply. Verify that incoming gas line ball valve is “open”. Verify that inlet
pressure reading is within acceptable limits.
B. Ignitor gap is incorrect. Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3
mm).
C. Module is not grounded. Verify module is securely grounded to metal chassis of appliance.