beautypg.com

HP 2000CP 2500CP User Manual

Page 61

background image

2-26

System Error Codes

HP DesignJet CP Series Printers

System Error:

020006

Problem Description: The refill position in the Y-axis is not calibrated.

Corrective Action:

Perform the Refill Calibration

' Page 5-9.

System Error:

020010

Problem Description: Problem with fine movement of the Y-axis motor.

Corrective Action:

Try the following:
D Switch the printer OFF and ON again and

check if the error code disappears. If the error
code disappears, do NOT try to
troubleshoot any further
.

D Check that the Encoder Strip is NOT damaged

or dirty. If necessary, clean the encoder strip,
or if damaged, replace the Encoder Strip

'

Page 8-32.

D Clean and lubricate the slider rods.
D Replace the Y-axis Motor Assembly ' Page

8-45.

D Replace the Tensioner Holder Assembly (with

spring)

' Page 8-39.

D Replace the Y-axis belt ' Page 8-39.
D Replace the Carriage Assembly ' page 8-42.

Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.