HP 2000CP 2500CP User Manual
Page 45
2-10
System Error Codes
HP DesignJet CP Series Printers
System Error:
010035 0XABCDEF
Problem Description: One of the Stepper Motors has failed.
Error data (0XABCDEF):
If the value of each letter is 0, then the component
is OK. If the value of each letter is different
from 0 then the component has failed.
X
³ Electronics signal failed (ignore other values).
A
³ Elevator Stepper Motor Failed.
B
³ Refill Stepper Motor Failed.
C
³ Primer Stepper Motor Failed.
D
³ Service station (Z-axis) Stepper Motor
Failed.
E
³ Service station (X-axis) Stepper Motor
Failed.
F
³ Bail Stepper Motor Failed.
Corrective Action:
Try the following:
D If the Error is related to the Electronic Signal
(X is not 0) then replace the Electronics
Module
' Page 8-6.
D Make sure that the Refill Interconnect Cable
and the Service Station Interconnect Cable are
correctly connected to the Electronics Module.
D Make sure that the failed Stepper Motor is
connected correctly.
D If the Error is related to the Bail Stepper
Motor, Elevator Stepper Motor or the Refill
Stepper Motor then:
S Replace the Refill interconnect cable '
Page 8-87.
S Replace the Refill interconnect PCA '
Page 8-64.
D If the Error is related to the Primer or the Service
Station Stepper Motors then replace the Service
Station Interconnect cable
' Page 8-87.
D If the Error is related to the Elevator Stepper
Motor then replace the Elevator Assembly
'
Page 8-52.