Lanview diagnostic leds, Getting help, Getting help -7 – Enterasys Networks Enterasys SecureStack A2 A2H124-48P User Manual
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LANVIEW Diagnostic LEDs
SecureStack A2 PoE Installation Guide 1-7
LANVIEW Diagnostic LEDs
LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an
easy way to observe the status of individual ports and overall network operations.
Getting Help
For additional support related to the SecureStack A2 or this document, contact
Enterasys Networks using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following
information ready:
•
Your Enterasys Networks service contract number.
•
A description of the failure.
•
A description of any action(s) already taken to resolve the problem (for example,
changing mode or rebooting the unit.)
•
The serial and revision numbers of all involved Enterasys Networks products in the
network.
•
A description of your network environment (for example, layout and cable type)
•
Network load and frame size at the time of trouble, if known.
•
The device history (that is, have you returned the device before, is this a recurring
problem?)
•
Any previous Return Material Authorization (RMA) numbers.
World Wide Web
es/support/
Phone
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail
To expedite your message, type [Switching] in the subject line.
To send comments concerning this document to the Technical Publications Department:
Please include the document Part Number in your email message.