System-diagnostic lights – Dell 23.8" OptiPlex 7410 All-in-One Desktop Computer (Gray) User Manual
Page 126
System-diagnostic lights
This section lists the system-diagnostic lights of your OptiPlex All-in-One Plus 7410.
Table 43. System-diagnostic lights
Blinking pattern
Problem description
Suggested resolution
Amber
White
1
1
TPM detection failure
Replace the system board.
1
2
Unrecoverable SPI Flash
Failure
Replace the system board.
1
5
EC unable to program i-Fuse
Replace the system board.
1
6
Generic catch-all for
ungraceful EC code flow
errors
Disconnect all power source
(AC, battery, coin cell) and
drain flea power by pressing
and holding down power
button for 3~5 seconds.
2
1
CPU failure
●
Run the Dell Support
Assist/Dell Diagnostics
tool.
●
If problem persists,
replace the system board.
2
2
System board failure (included
BIOS corruption or ROM
error)
●
Flash latest BIOS version
●
If problem persists,
replace the system board.
2
3
No memory/RAM detected
●
Confirm that the memory
module is installed
properly.
●
If problem persists,
replace the memory
module.
2
4
Memory/RAM failure
●
Reset and swap memory
modules among the slots.
●
If problem persists,
replace the memory
module.
2
5
Invalid memory installed
●
Reset and swap memory
modules among the slots.
●
If problem persists,
replace the memory
module.
2
6
System board/Chipset Error
Replace the system board.
2
7
LCD failure (SBIOS message)
Replace the LCD module.
2
8
LCD failure (EC detection of
power rail failure)
Replace the system board.
3
1
CMOS battery failure
●
Reset the main battery
connection.
●
If problem persists,
replace the main battery.
3
2
PCI or Video card/chip failure Replace the system board.
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Troubleshooting