Appendix, Troubleshooting – Roland P-20HD Video Instant Replayer User Manual
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Appendix
Troubleshooting
If you suspect a malfunction, please check the following points.
If this does not resolve the problem, contact a nearby Roland Service Center.
Problem
Items to check
Action
Page
Video-related problems
Cannot record video
Have you inserted an SD card?
Make sure that the SD card is inserted correctly.
Is the SD card locked?
Unlock the SD card before use.
Is the SD card formatted correctly?
Be sure to format the SD card using the P-20HD.
Have you opened a project?
Before recording, you must create a new project or open an
existing project.
Is there enough storage capacity left on the SD card?
Delete any files you don’t need, or use a different SD card.
Video does not stop recording
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Press the [REC] and [EXIT] buttons together to stop.
No video input
Have you made the correct selection with INPUT
SELECT?
Check which input is selected with INPUT SELECT.
Have the Video Input settings been correctly
configured?
Check the Video Input settings.
No video output
Is the display connected correctly?
Is video showing on this unit’s display (LCD)? If you can see
video on this unit’s display, the video is also being output to
the output connectors.
Check the display connections.
Is the OUTPUT (LIVE IN or REPLAY) correctly selected?
Check the OUTPUT buttons (LIVE IN and REPLAY).
Video does not play back
Is the [SPEED] lever in the correct position?
Check the position of the [SPEED] lever, as well as the playback
speed indicator.
Is the unit in jog mode or shuttle mode?
Make sure that both the [JOG] button and [SHUTTLE] button
are both unlit.
Cannot create a clip
Have you recorded enough video time to make a clip?
Clips can’t be created from recording data that is less than one
second long.
Is there enough time between the IN point and OUT
point?
There needs to be at least one second between the IN point
and OUT point. Adjust the positions of the IN point and OUT
point as necessary.
Is the unit still playing back a clip or playlist?
Clips can’t be made while another clip or playlist is playing
back.
Playback speed does not change
Is the unit still playing back a clip or playlist?
The playback speed can’t be changed while another clip or
playlist is playing back.
Audio-related problems
Cannot play back audio files
Have you correctly imported the audio file?
Try importing the audio file in question again, and see
whether it imports correctly.
Other problems
Cannot play a still image file
Have you correctly imported the still image file?
Try importing the still image file in question again, and see
whether it imports correctly.
Cannot use a USB flash drive
Is the USB flash drive formatted correctly?
Reformat the media on your computer in FAT32 format.
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