RISCO Group Upload/Download software User Manual

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Table of Contents

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Chapter 1: Introduction

.....................................................................................................2

Chapter 2: Hardware Installation

.......................................................................................3

2.1 System Requirements........................................................................................................................ 3

2.2 Hardware Setup ................................................................................................................................. 3

Chapter 3: Software Installation

.........................................................................................7

3.1 Installing the Upload/Download Installer Program.................................................................... 7

3.2 Installing DAO ................................................................................................................................. 10

Chapter 4: Getting Started

...............................................................................................12

4.1 Activating Upload/Download from Your Windows Desktop................................................. 12

4.2 About this Software......................................................................................................................... 12

4.2.1 Your screen .......................................................................................................................... 12

4.2.2 How to use Upload/Download software........................................................................ 13

Selecting Options from the Main Menu......................................................................... 13

Entering/Selecting Parameter Information.................................................................... 13

Screen Types ....................................................................................................................... 15

Help Menu .......................................................................................................................... 15

Tool Bar................................................................................................................................ 16

4.3 How to Proceed................................................................................................................................ 16

4.3.1 Establishing Communication ........................................................................................... 18

Direct.................................................................................................................................... 18

IP Network Connection (ACM)....................................................................................... 18

PSTN Connection Using the ACM Remote Access Service (RAS)............................ 19

PSTN / GSM Connection (Remote / Fast Remote) ....................................................... 19

Chapter 5: Main Menu Bar Options

..................................................................................21

5.1 Client Menu (Client Management)............................................................................................... 21

5.1.1 New Client ........................................................................................................................... 22

5.1.2 Find Client............................................................................................................................ 22

5.1.3 Find Next Client.................................................................................................................. 23

5.1.4 Delete Client ........................................................................................................................ 23

5.1.5 Save Client............................................................................................................................ 23

5.1.6 Print Client ........................................................................................................................... 23

5.1.7 Backup Database................................................................................................................. 23

5.1.8 Backup Client ...................................................................................................................... 24

5.1.9 Restore Database................................................................................................................. 24

5.1.10 Restore Clients................................................................................................................... 24

5.1.11 Navigation Arrows........................................................................................................... 24

5.1.12 Exit....................................................................................................................................... 25

5.2 Options Menu................................................................................................................................... 25