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Magnum Energy MMS-E Series User Manual

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© 2011 Magnum Energy, Inc.

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Appendix D - Warranty/Service Information

D2 How to Receive Repair Service

If your product requires warranty service or repair, contact either:

1. An International Authorized Service Center (ASC), as listed on the
Magnum Energy website at:

http://www.magnumenergy.com/Service/ServiceCenters-Intl.htm

, or

2. Magnum Energy, Inc. at:

Telephone: +011-425-353-8833
Fax: +011-425-353-8390
Email:

[email protected]

If returning your product directly to Magnum Energy for repair, you
must:

• return the unit in the original, or equivalent, shipping container

• receive a Return Materials Authorization (RMA) number from the

factory prior to the return of the product to Magnum Energy for
repair.

• place RMA numbers clearly on the shipping container or on the

packing slip.

When sending your product for service, please ensure it is properly
packaged. Damage due to inadequate packaging is not covered
under warranty. We recommend sending the product by traceable
or insured service.