beautypg.com

E-2 how to receive repair service – Magnum Energy ME-G Series User Manual

Page 61

background image

©

2015 Sensata Technologies

Page 52

Appendix E - Warranty & Service

E-2 How to Receive Repair Service

If your product requires warranty service or repair, contact either:
• An Authorized Service Center—listed at (

www.Magnum-Dimensions.com

), or

• Sensata Technologies at:

Telephone: 425-353-8833

Fax:

425-353-8390

Email:

[email protected]

If returning the product directly to Sensata for repair, you must:
1. Return the unit in the original, or equivalent, shipping container.
2. Receive a Return Materials Authorization (RMA) number from the factory prior to the return

of the product to Sensata Technologies for repair.

3. Place RMA numbers clearly on the shipping container or on the packing slip.
When sending your product for service, please ensure it is properly packaged. Damage due to

inadequate packaging is not covered under warranty. We recommend sending the product

by traceable or insured service.

BEFORE RETURNING ANY UNIT,

A RETURN MATERIAL AUTHORIZATION (RMA) NUMBER IS REQUIRED