SMA SB 3600SE-10 Service Manual - Manual (Page 24)

Error number Display message, cause and corrective measures
9310 Signal fault in battery system > Check battery connection
The connection between the Battery Pack and the inverter is disrupted.
Corrective measures:
• Ensure that the power cable and the data cable are properly
connected to the Battery Pack (see inverter manual at www.SMA-
Solar.com).
• Ensure that the plug contacts of the power cable and the data cable
are not damaged.
9311 Battery cell overvoltage fault
The voltage of at least one cell is outside the threshold.
Corrective measures:
• Immediately disconnect the inverter from all voltage sources (see
Section 2.3, page 8).
• Contact the SMA Service Line.
9312 Battery cell undervoltage fault
The cause must be determined by the SMA Service Line.
Corrective measures:
• Contact the SMA Service Line.
9313 Low temperature fault in battery > Check installation site
The ambient temperature is below the lowest permitted temperature. The
inverter and the Battery Pack must only be operated at ambient tempera-
tures from 0°C to 40°C.
Corrective measures:
• Ensure that the permitted ambient temperatures are complied with at
the installation site.
• If this message is displayed even though the permitted ambient
temperature is complied with, contact the SMA Service Line.
9314 Overtemperature fault in battery > Check installation site
The ambient temperature is above the highest permitted temperature. The
inverter and the Battery Pack must only be operated at ambient tempera-
tures from 0°C to 40°C.
Corrective measures:
• Ensure that the permitted ambient temperatures are complied with at
the installation site.
• If this message is displayed even though the permitted ambient
temperature is complied with, contact the SMA Service Line.
4 Troubleshooting SMA Solar Technology AG
Service Manual SB36-50SE-SG-en-10 24