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Grass valley product support, Web technical support, Telephone support – Grass Valley K2 10G RAID User Manual

Page 30: International support centers, Authorized local support representative, Web technical support telephone support

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18 November 2010

K2 10G RAID Storage Instruction Manual

30

Grass Valley Product Support

Grass Valley Product Support

To get technical assistance, check on the status of a question, or to report a new issues,

contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.

Web Technical Support

To access support information on the Web, visit the product support Web page on the

Grass Valley Web site. You can download software or find solutions to problems.

World Wide Web:http://www.grassvalley.com/support/

Technical Support E-mail Address:[email protected]

Telephone Support

Use the following information to contact Product Support by phone.

International Support Centers

Our international support centers are available 24 hours a day, 7 days a week.

Authorized Local Support Representative

A local support representative may be available in your country. To locate a support

center during normal local business hours, refer to the following list. This list is

regularly updated on the website for Grass Valley Product Support

(http://www.grassvalley.com/support/contact/phone/)

After–hours local phone support is also available for warranty and contract

customers.

Support Center

Toll free

In country

France

+800 80 80 20 20

+33 1 48 25 20 20

United States

+1 800 547 8949

+1 530 478 4148

Region Country Telephone

Asia

China

+86 10 5883 7575

Hong Kong, Taiwan, Korea,
Macau

+852 2531 3058

Japan

+81 3 6848 5561

Southeast Asia - Malaysia

+603 7492 3303

Southeast Asia - Singapore

+65 6379 1313

India

+91 22 676 10324