Grass Valley 2000NET v3.1 User Manual
Page 59
2000NET Instruction Manual
59
Service
6.
Check that the frame is addressable on the network from a Web
browser, refer to the steps on
.
a.
Attempt to connect to a different frame.
If successful the problem may be with the original frame or the path
between the control panel and the original frame.
b.
Check from a workstation connected to the same Ethernet hub as
the control panel. If unsuccessful, there may be a problem with the
network path between the frame and this hub.
Event Messages From the Frame Are Not Being Displayed by NetCentral or
Another SNMP Manager Application
1.
Check that the frame is powered on and configured with an 2000NET
module on the Network.
2.
Check that the 2000NET module in the frame is loaded with software
version 2.2.0 or later.
Earlier versions of software do not support SNMP.
3.
Check that the SNMP Agent has been installed and configured on the
2000NET module.
View the 2000NET module
CONFIGURATION
page and note the event con-
figuration parameters, the
NET CARD EVENT REPORTS
form and
REPORT
DESTINATIONS
table.
If these are not visible, install the SNMP Agent per the instructions in
the manual.
4.
Check that the IP Address and Community Name for the SNMP
Manager has been assigned in the
REPORT DESTINATIONS
table and is
Active.
•
If there is no entry for the SNMP Manager in the Table, the SNMP
manager’s IP Address and Community name must be entered (see
Configuration Page for SNMP Setup on page 30
).
•
If the entry for the SNMP Manager is incorrect, it must be corrected,
activated, and the 2000NET module must be rebooted.
•
If the entry has been entered and the Status of the entry is reported
NOT IN SERVICE
, the Active operation for that entry must be selected,
applied and the 2000NET module must be rebooted.
•
If the entry has been entered and the Status of the entry is
NOT READY
,
the entry must be corrected, activated and the 2000NET module
must be rebooted.
•
If the entry has been entered and the Status of the entry is
ACTIVE –
PENDING REBOOT
, the 2000NET module must be rebooted.