H3C Technologies H3C MSR 20-1X - Manual (Page 73)

66
Troubleshooting Application Software Upgrade
Symptom 1:
At the time of application software upgrade using TFTP or FTP, the system displays:
==================================================
|Note: '.' = Clear field. |
| '-' = Go to previous field. |
| Ctrl+D = Quit. |
==========================================================================
Protocol (FTP or TFTP) :tftp ftp
Load File Name :host
:
Target File Name :target
:
Server IP Address :192.168.1.1
Local IP Address :192.168.1.253
Gateway IP Address :0.0.0.0
FTP User Name :user
FTP User Password :password
Loading...Failed!
Solution:
It is possible that the file to be downloaded does not exist, or the Ethernet cable is not connected, or the
IP address of the PC is incorrect. Make sure that the file to be downloaded is in the TFTP root directory,
the Ethernet cable is connected securely, and the IP address is set correctly.
Symptom 2:
At the time of application software upgrade using TFTP or FTP, the system displays:
==================================================
|Note: '.' = Clear field. |
| '-' = Go to previous field. |
| Ctrl+D = Quit. |
==========================================================================
Protocol (FTP or TFTP) :tftp ftp
Load File Name :host
:
Target File Name :target
:
Server IP Address :192.168.1.1
Local IP Address :192.168.1.253
Gateway IP Address :0.0.0.0
FTP User Name :user
FTP User Password :password
Loading...
Done!
11487495 bytes downloaded.