ACTi NVR 3 Corporate - Manual (Page 146)

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NVR 3 Corporate System Administrator ’s Manual
146
Trouble-shooting
This chapter describes the methods to troubleshoot the general problems when using NVR
server system such as login failures,
Log in Failures
Once you confront with problems accessing the NVR server, refer to the possible conditions
below and follow the instruction to solve your issues.
Condition 1: Cannot access NVR server via web browser.
After typing in the correct NVR server IP, if you cannot access NVR Login page, you might get
the browser screens shown below:
Cause 1 : The NVR server is not ready
Solution : It may happen when you just start the NVR server and it is still booting up. Please
wait a few seconds and connect again.
Cause 2 : The NVR server is not able to respond to your request through current path because
port 80 has been seized by another service running on the server computer. This may happen
when that service has been executed right before the NVR server starts its services.
Solution : Please check if there is another service currently using port 80, and change the
setting in that program to release port 80 for the NVR server. The followings are the steps to
find the service:
1. Please click on " Windows Start " (Windows-Logo) , then enter " cmd.exe " in the