Sloan EW-62000 Installaton - Manual (Page 8)

8
Troubleshooting Guide
1. Faucet delivers water in an uncontrolled manner.
A. Faucet is defective. Contact Sloan Valve Company Installation Engineering Department (see below).
2. Faucet does not deliver any water when Sensor is activated.
INDICATOR: Solenoid valve produces an audible “CLICK.”
A. Water supply stop(s) closed. Open water supply stop(s).
B. Water strainer in control module is clogged. Close supply stops and remove water inlet line at control module. Remove, clean and reinstall
strainer and water inlet line. Replace strainer if required.
INDICATOR: Solenoid valve DOES NOT produce an audible “CLICK.”
A. Batteries low (battery powered models). Replace batteries.
B. Power failure (transformer powered models). Check power supply.
3. Faucet delivers only a slow flow or dribble when Sensor is activated.
A. Water supply stop(s) are partially closed. Completely open water supply stop(s).
B. Water strainer in control module is clogged. Close supply stops and remove water inlet line at control module. Remove, clean and reinstall
strainer and water inlet line. Replace strainer if required.
C. Aerator is clogged. Remove, clean, and reinstall aerator. Replace aerator if required.
D. Valve is defective. Contact Sloan Valve Company Installation Engineering Department (see below).
4. Faucet does not stop delivering water or continues to drip after user is no longer detected.
A. Valve is defective. Contact Sloan Valve Company Installation Engineering Department (see below).
5. The water temperature is too hot or too cold when connected to hot and cold supply lines.
A. Mixing Valve is not adjusted properly. Adjust Mixing Valve.
6. Solenoid Valve does not produce an audible “CLICK” after plugging transformer into live receptacle (transformer powered models).
A. Unplug Transformer from receptacle. Wait one minute. Check that all connections to Control Modules are properly made. Plug Transformer
back into live receptacle.
12 Install Cover and Plastic Cabinet
A
Replace Cover and Screws and tighten firmly in place with
T-Handled Wrench.
B
Install Plastic Cabinet by fastening it to the wall via screws
through Cabinet’s mounting eyelets. Double Station (6)
fasteners and Triple Station (8) fasteners.
Prior to fastening the Triple Station Cabinet to the wall, bring the
Cabinet to the Basin and press the front of the Cabinet to the
Basin ensuring that the Velcro
® straps, pre-applied to the Basin
and Cabinet, meet and attach firmly. Allow the Cabinet to hang
from the Basin, while Fastening the Cabinet to the wall.
Triple Station
Double Station
PLASTIC
CABINET
Cover
MOUNTING
EYELETS (8)
P-TRAPS (2)
(NOT INCLUDED)
PLASTIC
CABINET
Cover
MOUNTING
EYELETS (6)
P-TRAPS (2)
(NOT INCLUDED)
VELCRO ®
STRAPS
INSIDE
CABINET
When assistance is required, please contact Sloan Valve Company Installation Engineering Department at:
1-888-SLOAN-14 (1-888-756-2614) OR 1-847-233-2016
Note: Ensure that there are no gaps between the Basin and
Cabinet, and the Cabinet and wall.