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Troubleshooting guide – Sloan 601 Prison Flushometer User Manual

Page 7

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7

PUSH BUTTON ACTUATOR ASSEMBLY (HYDRAULIC PUSH BUTTON
APPLICATIONS ONLY)

1. PUSH BUTTON LEAKS.

The actuator cartridge has an accumulation of lime or its seals are damaged or worn.

Replace the cartridge (HY-32-A).

2. THE FLUSHOMETER DOES NOT FLUSH AND LEAKAGE IS VISIBLE BELOW THE

VALVE.

A. Actuator cartridge is clogged by foreign material. Remove the cartridge, inspect

and clean under running water.

B. The actuator cartridge has an accumulation of lime or its seals are damaged or

worn. Replace the cartridge (HY-32-A).

C. Plastic Tubing is not installed correctly. Reinstall Plastic Tubing (see Steps 2 & 5).

ACTUATOR CARTRIDGE REMOVAL:

1. Remove the button or actuator assembly from the wall or fixture.

2. Disassemble the flange or button assembly from the actuator body.

3. Unscrew the cartridge from the actuator body.
NOTE: The metal Push Button was designed to be vandal-proof and must be
removed from the wall or fixture for service.

FLUSHOMETER ACTUATOR ASSEMBLY (HYDRAULIC PUSH BUTTON
APPLICATIONS ONLY)

1. THE FLUSHOMETER DOES NOT FLUSH OR FLUSHES ONCE BUT DOES NOT

REACTIVATE WHEN THE BUTTON IS PUSHED.

A. The plunger is lodged in the actuator cartridge or the plunger by-pass hole is

clogged. Remove the actuator housing and cartridge and clean under running
water. If problem persists after cleaning, replace the cartridge (HY-83-A).

B. Plastic tubing is not installed correctly. Reinstall plastic tubing (see Steps 2 & 5).

REMOVAL OF THE ACTUATOR FROM THE FLUSHOMETER:

1. Turn off water at the control stop.

2. Unscrew the housing coupling nut from the flushometer.

3. Remove the actuator housing from the flushometer. The tubing connections can be

left intact.

4. Carefully remove the actuator cartridge from the flushometer body to prevent the

actuator from abrupt separation due to expansion of an internal spring. If the actuator

cartridge is lodged in the body cavity, grip the exposed portion of the cartridge gently

with channel-lock pliers and rotate back and forth to loosen the o-ring seal.

5. Separate the actuator housing to reveal the spring and plunger.

PUSH BUTTON ACTUATOR ASSEMBLY (STANDARD PUSH BUTTON
APPLICATIONS ONLY)

1. FLUSHOMETER DOES NOT FUNCTION.

Push button assembly is worn; replace Push Button.

2. PUSH BUTTON ASSEMBLY LEAKS.

The B-39 seal is worn or deteriorated. Install new B-39 seal.

NOTE: LUBRICATE THE SEAL W/ WATER TO EASE INSTALLATION ONTO THE

B-40 BUSHING.

FLUSHOMETER SERVICE (STANDARD AND HYDRAULIC PUSH BUTTON
APPLICATIONS)

1. FLUSHOMETER DOES NOT FUNCTION.

A. Control stop or main valve is closed. Open control stop or main valve.

B. Relief Valve is worn.

ROYAL: Replace with relief valve from Royal Performance Kit.

REGAL: Replace with relief valve from Inside Parts Kit.

C. Water pressure is too high. Reduce water pressure.
2. VOLUME OF WATER IS INADEQUATE AND WILL NOT SIPHON FIXTURE.

A. Control stop is not open wide enough. Adjust control stop to deliver desired volume

of water.

B. Closet flushometer contains urinal parts. Replace urinal parts with closet parts.

C. Low consumption flushometer is installed on a fixture that is not a low consumption

fixture.

ROYAL: Replace dual filtered fixed bypass diaphragm assembly with appropriate

Royal Performance Kit.

REGAL: Replace A-41-A Inside Parts Kit with A-38-A water saver kit.

D. Water Saver parts are installed on a bowl that is not a water saver bowl.

ROYAL: Replace dual filtered fixed bypass diaphragm assembly with appropriate

Royal Performance Kit.

REGAL: Position Refill Head A-170 so SIDE 1 is in the UP position.

E. Water supply volume or pressure is inadequate. If no gauges are available to

properly measure supply pressure or water volume at flushometer, remove the

relief valve from inside parts/diaphragm assembly. Reassemble flushometer and

open the control stop. If the fixture siphons, more water volume is required.

IMPORTANT — LAWS AND REGULATIONS PROHIBIT THE USE OF HIGHER

FLUSHING VOLUMES THAN LISTED ON FIXTURE OR FLUSHOMETER.

If fixture does not siphon or if a low consumption fixture is installed, or if the above

steps do not yield satisfactory results, steps must be taken to increase the

pressure and/or supply.

3. FLUSHOMETER CLOSES OFF IMMEDIATELY. DIAPHRAGM OR BYPASS HOLE IS

DAMAGED.
ROYAL:
Replace Royal Performance Kit.
REGAL: Install new Inside Parts Kit.

4. LENGTH OF FLUSH IS TOO SHORT (SHORT FLUSHING).
ROYAL:

A. Dual filtered fixed bypass diaphragm assembly is damaged. Replace Royal

Performance Kit.

B. Incorrect dual filtered fixed bypass diaphragm assembly is installed in flushometer.

For instance, urinal assembly inside a closet flushometer, or Low Consumption

assembly inside a higher consumption fixture. Determine the flush volume required

by the fixture and replace Royal Performance Kit. Use valve label and markings on

fixture for reference.

REGAL:
A. Diaphragm assembly and guide assembly are not hand-tight. Screw the two

assemblies hand-tight.

B. By-pass orifice of diaphragm is enlarged from corrosion or damage. Install new

inside parts kit.

C. A black urinal relief valve is used in a closet flushometer. Replace the black
A-19-AU urinal relief valve with a White A-19-AC closet relief valve.
D. A Low Consumption Kit (A-41-A) is installed in a fixture that is not a Low
Consumption fixture. Replace with suitable Inside Parts Kit.

5. LENGTH OF FLUSH IS TOO LONG (LONG FLUSHING) OR VALVE DOES NOT

CLOSE.

A. Relief Valve not seating properly or diaphragm by-pass orifice is clogged.

ROYAL: Remove dual filtered fixed bypass diaphragm assembly. Remove primary

and secondary filter rings from the diaphragm and wash under running water.
Replace Royal Performance Kit if cleaning does not correct the problem.

REGAL: Disassemble the working parts and wash thoroughly.

NOTE: THE SIZE OF THE ORIFICE IN THE DIAPHRAGM BY-PASS DETERMINES
THE PROPER METERING OF WATER INTO THE UPPER CHAMBER OF THE
FLUSHOMETER. DO NOT ENLARGE OR DAMAGE THIS ORIFICE. REPLACE INSIDE
PARTS KIT IF CLEANING DOES NOT CORRECT PROBLEM.

B. Decrease in line pressure does not force relief valve to seat. Shut off all control

stops to restore pressure, then reopen stops.

C. White closet relief Valve has been used in a urinal flushometer. Replace closet

relief valve (A-19-AC) with black urinal relief valve (A-19-AU).

D. Inside cover is cracked or damaged. Replace the Inside Cover (A-71).
E.

ROYAL ONLY: Incorrect dual filtered fixed bypass diaphragm assembly is installed

in flushometer. For instance, closet assembly inside a urinal flushometer, or water
saver assembly inside a low consumption flushometer. Determine flush volume
required by the fixture and replace the Royal performance kit. Use valve label and
markings on fixture for reference.

6. WATER SPLASHES OUT OF THE FIXTURE.
A. The supply volume is too high. Throttle down the control stop.
B. Lime has accumulated on the vortex or spreader holes of the fixture. Remove the

lime accumulation.

7. THE FLUSH IS NOT CONSIDERED QUIET.
A. The control stop may not be adjusted for quiet operation. Adjust the control stop

for quiet operation while the flushometer is flushing, bearing in mind fixture
requirements for proper siphonage.

B. Conditions in the piping system may contribute to the noise level. A degree of high

pressure in the piping may be relieved by adjustments to control stop. Other
noises created by loose pipes, lack of air chambers, inadequate pipe sizes, etc.,
are problems that must be discussed with the building engineer.

8. CHATTERING NOISE IN FLUSHOMETER.
A. The inside cover is distorted. Replace inside cover.
B.

REGAL ONLY: The segment diaphragm has been installed upside-down.

Replace the segment diaphragm (A-156-A) in the orientation indicated by
markings on the Regal valve diaphragm.

When further assistance is required, please contact your

local Sloan Representative or the Sloan Technical Support at:

1-888-SLOAN-14 (1-888-756-2614)

TROUBLESHOOTING GUIDE