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Getting started, Installing saleguard – OpenEye SaleGuard User Manual

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Before beginning, you must first determine where each of the three SaleGuard components (Collector,
Manager & Client) needs to be installed. Use the chart below to determine the type of installation you
are working with.

Type of digital recorder
used with SaleGuard:

Supported Windows

®

Based

Digital Recorders

All Other Recorders

(Including Linux

®

based embedded

digital recorders)

Type of Location:

Single Location

Multi Location

Single Location

Multi Location

SaleGuard Collector:

Installed on

recorder

Installed on

recorder

Installed on a

separate PC

(same PC where the

Manager is installed)

Installed on a

separate PC

SaleGuard Manager:

Installed on

recorder

Installed on

separate server

running SQL

server

Installed on a

separate PC

(same PC where the

Collector is installed)

Installed on

separate server

running SQL

server

SaleGuard Client:

Installed on a

separate remote

station PC

Installed on a

separate remote

station PC

Installed on a

separate remote

station PC

Installed on a

separate remote

station PC

To install SaleGuard, the following additional programs are required. These programs are included in
the SaleGuard setup files and you will be prompted to install them if necessary.

Microsoft .Net Framework 3.5 SP1

Microsoft .Net Framework 4.0

Windows Installer 4.5

Microsoft Powershell v2

1.

Click

SaleGuard Full Install

on the SaleGuard CD menu to start the installation.

2.

Follow the on-screen instructions until you reach the

Select Features

screen.

3.

Select the desired SaleGuard components to install on the appropriate machine (based on chart
above):

a.

Client

– The SaleGuard Client is the primary application that will be used by loss

prevention managers on a day to day basis. The Client allows you to view and configure
POS reports, view and analyze Risk Analysis Data and to view and search video. The
client also allows you to configure the Collector and the Manager applications.

b.

Collector

– The SaleGuard Collector is the service that collects data from the POS

terminals. Only one Collector is typically installed per location and can handle numerous
POS terminals).

c.

Manager

– The SaleGuard Manager is the central database manager that stores and

processes the data for all Collectors. Only one Manager can be installed.

4.

Click

Next

and then click

Install

to begin the installation. If you have elected to install the Manager,

the system will restart to install SQL Server 2008 R2 Express. The installation will automatically
resume after the system restarts.

5.

Click

Finish

to exit the InstallShield Wizard when the installation is complete.