Reviewing alert data, Id search, Review by category – OpenEye SaleGuard User Manual
Page 48: Clearing alerts
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Reviewing Alert Data
You can review alerts by searching for a specific Alert ID, or grouped by category. When reviewing an
alert, you can access the corresponding video by clicking the link in the
View Video
column. This will
begin a video playback of the alarm trigger.
Alert e-mails or SMS messages include an Alert ID number. To search for a specific alert, type the ID
number into the ID Search field, and then click Search.
1.
To arrange alerts by category, click the
Alerts
tab.
2.
Click and drag column headings to the top of the window to view alerts arranged according to that
column. You can group alerts by
Date/Time
,
Group
,
Title
,
Location
,
Operator
,
Ticket
, and
Priority
.
All alerts can be cleared from the Alert Manager.