OnLine Power Signal Saver IPC - Manual (Page 82)

6002-1842 Rev A ECO# 8881
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2.4.2 BBS2000 Return Instructions
Purpose: Describes how to return the BBS2000 for repairs.
Note: Manufacturer does not assume responsibility for damage caused by improper packaging of
returned units. The BBS2000 weighs approximately 46 lbs and should only be shipped in a box or carton of
sufficient thickness to withstand handling. Before returning a BBS or any system component for repair or
replacement, including batteries, a Return Material Authorization (RMA) number must be obtained from
Customer service at the following Telephone / Address. Clearly write the RMA number on the original
shipping container. If you do not have the original container, pack the unit with at least three inches of
shock absorbing material, but do not use popcorn type material.
Contact Customer Service to order any parts or obtain service.
CONTACT
Online Power
5701 Smith Street
Commerce, CA 90040
Phone: (800) 227-8899
Phone: (323) 721-5017
FAX No.: (323) 721-3929
email: [email protected]/