7 trouble shooting – OnLine Power Signal Saver IPC User Manual
Page 25

6002-1842 Rev A ECO# 8881
15
1.7
TROUBLE SHOOTING:
SYMPTOM CAUSE REMEDY
CONNECT LINE POWER AND RE-START
POWER ON CIRCUIT IS DISABLED
WAIT 5 MINUTES FOR THE POWER CIRCUIT
TO RESET
DEAD BATTERY
CONNECT A KNOWN GOOD BATTERY
BATTERY CIRCUIT BREAKER OFF
TURN THE BATTERY CIRCUIT BREAKER ON
BBS DOES NOT TURN ON
WHEN BATTERY CIRCUIT
BREAKER IS TURNED ON
NONE OF THE ABOVE
CONTACT ONLINE POWER
VERIFY CONNECTION TO THE LINE
NO LINE POWER
MAKE SURE THE UPSTREAM CIRCUIT
BREAKER IS ON
LINE VOLTAGE TOO LOW
WAIT FOR VOLTAGE TO RISE TO AN
ACCEPTABLE LEVEL
ON-LINE MODE DOES NOT
COME ON
AC INPUT & OUTPUT CIRCUIT BREAKER
TURNED OFF
TURN BREAKER ON
ON BATTERY MODE DOES
NOT COME ON DURING A
POWER FAILURE OR
DURING A MANUAL START
LOW BATTERY CHARGE
CHARGE THE BATTERIES. IF THE PROBLEM
IS NOT RESOLVED, CONTACT ONLINE
POWER
BATTERY IS NOT FULLY CHARGED
FULLY RECHARGE THE BATTERY, THEN
TEST BACKUP TIME
DEAD BATTERY
CONNECT A GOOD BATTERY
BATTERY CIRCUIT BREAKER OFF
TURN THE BATTERY CIRCUIT BREAKER ON
CLEAN AND TIGHTEN BATTERY
CONNECTIONS
BATTERY FAILURE
CHECK BATTERY AND REPLACE IF NEEDED
BACK-UP TIME IS LESS
THAN RATED OR THERE IS
A FLASHING LOW
BATTERY LED
NONE OF THE ABOVE
CONTACT ONLINE POWER
CORRECT FAULT
FAULT LED IS ON OR
FLASHING
CHECK FAULT CODES
CONTACT ONLINE POWER
NOTE: If the unit fails to perform a specific function, the listing on the following table shows
typical problem symptoms, the causes and the solutions, starting with the most obvious and working
systematically. If you can not fix a particular problem contact
Online Power’s Customer Service Department. By following this manual’s guidelines, you will have
many years of trouble free service.