7 trouble shooting – OnLine Power Signal Saver IPC User Manual
Page 25

 
 
6002-1842 Rev A ECO# 8881
15
1.7
TROUBLE SHOOTING:
 
 
 
 
 
 
SYMPTOM CAUSE REMEDY
CONNECT LINE POWER AND RE-START
 
POWER ON CIRCUIT IS DISABLED 
 
WAIT 5 MINUTES FOR THE POWER CIRCUIT 
TO RESET 
DEAD BATTERY
CONNECT A KNOWN GOOD BATTERY
BATTERY CIRCUIT BREAKER OFF
TURN THE BATTERY CIRCUIT BREAKER ON
BBS DOES NOT TURN ON 
WHEN BATTERY CIRCUIT 
BREAKER IS TURNED ON 
 
 
 
 
 
NONE OF THE ABOVE
CONTACT ONLINE POWER
VERIFY CONNECTION TO THE LINE
 
NO LINE POWER 
 
MAKE SURE THE UPSTREAM CIRCUIT 
BREAKER IS ON 
LINE VOLTAGE TOO LOW
WAIT FOR VOLTAGE TO RISE TO AN 
ACCEPTABLE LEVEL 
ON-LINE MODE DOES NOT 
COME ON 
 
 
 
AC INPUT & OUTPUT CIRCUIT BREAKER 
TURNED OFF 
TURN BREAKER ON
ON BATTERY MODE DOES 
NOT COME ON DURING A 
POWER FAILURE OR 
DURING A MANUAL START 
LOW BATTERY CHARGE
CHARGE THE BATTERIES. IF THE PROBLEM 
IS NOT RESOLVED, CONTACT ONLINE 
POWER 
 
BATTERY IS NOT FULLY CHARGED
FULLY RECHARGE THE BATTERY, THEN 
TEST BACKUP TIME 
DEAD BATTERY
CONNECT A GOOD BATTERY
BATTERY CIRCUIT BREAKER OFF
TURN THE BATTERY CIRCUIT BREAKER ON
CLEAN AND TIGHTEN BATTERY 
CONNECTIONS 
BATTERY FAILURE
CHECK BATTERY AND REPLACE IF NEEDED
BACK-UP TIME IS LESS 
THAN RATED OR THERE IS 
A FLASHING LOW 
BATTERY LED 
 
 
NONE OF THE ABOVE
CONTACT ONLINE POWER
CORRECT FAULT
FAULT LED IS ON OR 
FLASHING 
CHECK FAULT CODES
CONTACT ONLINE POWER
 
 
 
 
 
NOTE: If the unit fails to perform a specific function, the listing on the following table shows
typical problem symptoms, the causes and the solutions, starting with the most obvious and working 
systematically. If you can not fix a particular problem contact 
Online Power’s Customer Service Department. By following this manual’s guidelines, you will have 
many years of trouble free service.
