Gasboy CFN Series Gilbarco Pump PC Interface - Manual (Page 13)

MDE-4634 CFN Series Gilbarco® Pump PC Interface for Site Controller III with Windows NT® · November 2007 Page 9
Troubleshooting Tips Configuration
FIRST_ADDRESS= and LAST_ADDRESS= refer to the pump address range to be
controlled.
FIRST_ADDRESS=1
LAST_ADDRESS=16
FIRST_CHANNEL_LAST_ADDRESS=16
For the first 16 pumps, set the address inside the pump to the pump number you want on the
system. For example, inside pump 5, set the address to 5. Each GILPUMP session can only
address 16 pumps. If the site has more than 16 pumps, it will be necessary to run two
GILPUMP sessions. In the second session's parameter file (that is, GILPUMP.a02 with 02
being the channel or COM port on the PC), set FIRST_ADDRESS=17 LAST_ADDRESS=32,
and FIRST_CHANNEL_LAST_ADDRESS=16. Since the pumps can only be addressed from
1 to 16, the pumps controlled via the second session will have to be within this address range.
To determine the pump number of the pumps on the second session, add the
FIRST_CHANNEL_LAST_ADDRESS number to the address set inside the pump. For
example, if the pump controlled by the second session is set to address 5 inside the pump and
the FIRST_ CHANNEL_ LAST_ ADDRESS is 16, it will be pump number 21 (5 + 16) on the
system.
Troubleshooting Tips
Gilbarco Pump Session Does Not Open Up with the CFN III Session
The gilpump.exe may not be installed. Reinstall the gilpump files by typing a:install from the
gilpump installation disk. It could also indicate that the site controller program is not running
or has crashed. Verify if the site controller window is up and running.
Pumps are Not Communicating with the Site Controller
Verify if the cable connected to COM 1 of the Site Controller and the Gilbarco Distribution
Box is securely connected. Also, ensure that the connection between the pump and Gilbarco
Distribution Box is made as per Gilbarco's installation manual.
Some of the Pumps Do Not Come Online
Check the first and last address in the gilpump parameter file. If you have eight pumps, then
the first and last pump address will need to be set to 1 and 8 respectively for all of the pumps to
come up. If the addresses are set correctly, recheck the wiring and validity of the hardware for
the pumps.