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Back panel lights – Dell OptiPlex GX240 User Manual

Page 193

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196

Solving Problems

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Back Panel Lights

When you turn on your computer, it performs a power-on self-test (POST),
which is a series of self-diagnostic checks. A successful POST ends with a
single beep that signifies the start of normal operation. If the computer fails
to emit the single beep or appears to stop responding during POST, a series
of lights located at the rear of the computer can help you understand which
POST test failed or why the computer stopped responding. These lights
indicate problems encountered during POST only, not during normal
operation.

CAUTION:

Before servicing any components inside your computer,

see

Safety First—For You and Your Computer

.”

The light patterns described in the following table can help you determine
what to do to resolve the problem. If a problem resolution requires you to
open the computer chassis, see “

Finding Solutions

” for procedures you need

to complete prior to performing the suggested resolution. If the problem
persists after you perform the suggested problem resolution(s),

contact Dell

for further help.

The following table lists the codes for the back panel diagnostic lights, gives
their probable causes, and offers suggested corrective actions. The light
patterns are shown as they appear on the back of the desktop chassis
(vertical position).

Solid green power light with

no beep code and no video

during POST

The monitor or the

graphics card may be

faulty.

See “

Video and Monitor

Problems

If the monitor is

operating properly and is

correctly connected, see

Getting Help

” for

instructions on obtaining

technical assistance.

Solid green power light and

no beep code but the

computer locks up during

POST

An integrated system

board device may be

faulty.

See “

Getting Help

” for

instructions on obtaining

technical assistance.

F r o n t Pa n e l L i g h t C o d e s