equinux VPN Tracker 6.4.6 - Manual (Page 44)

Troubleshooting
In most cases, your connection will work fine if you follow the
instructions in this manual. However, computer networking
and VPNs are complex topics, and problems do occur. Read
this chapter to learn how to resolve them.
VPN Not Connecting
If the slider goes back to “Off”, there is likely a problem with your settings in
VPN Tracker.
On/Off Slider goes back to “Off” right away
‣ Make sure you have entered all required information
‣ VPN Tracker will highlight fields that are missing or have obviously incor-
rect information
On/Off Slider goes back to “Off” after a while
‣ Click the warning triangle to be taken to the log tab
‣ Depending on the problem, VPN Tracker will display detailed suggestions
for a solution
‣ Go through the suggestions step-by-step to find and resolve the problem
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