Comtech EF Data MIDAS Version 4.X Basic Configuration User Manual
Page 6
MIDAS 4.2 Basic Configuration, Rev. 1
Getting Started, iv
See the Comtech EF Data website at
mation
for a Factory Authorized Service Center.
Contact the Factory Authorized Service Center for product support or information on
upgrading or returning a product.
Contact the Comtech EF Data Customer Support Department for product support or
training, or information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2500 FAX
or, E-Mail can be sent to the Customer Support Department at:
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
1. Request a Return Material Authorization (RMA) number from the Comtech EF
Data Customer Support Department.
2. Be prepared to supply the Customer Support representative with the model
number, serial number, and a description of the problem.
3. To ensure that the product is not damaged during shipping, pack the product in
its original shipping carton/packaging.
4. Ship the product back to Comtech EF Data. (Shipping charges should be
prepaid.)